Hanoi Capital Region
As Chief Delivery Officer (CDO) at Miichisoft, I have over 12 years of experience in the Japanese IT industry, from developer to manager and business interface roles. My expertise lies in understanding Japanese customers' needs, building trust, and delivering successful projects. Certified in PMP and PBA, I excel at managing complex IT projects, negotiating solutions, and mitigating risks during the bidding phase. I’m skilled in cash-flow management, sales strategies, and team building, with a strong focus on customer satisfaction, innovation, and operational excellence. ------ Miichisoft's Services and Solutions 1. AI Co-Creation: Start small and gradually expand We support AI utilization from the concept stage to actual operation. ・Dify implementation support ・Generative AI PoC 2. Growth Lab: Expert team supporting your business growth ・Core Lab: Product development team with deep business understanding ・System Lab: Not outsourcing but co-creation. From new projects to DX ・Power Lab: Rapid business process improvement with low-code ・Cloud Lab: AWS / Azure / GCP implementation support 3. AI Solutions: Ready-to-deploy AI products and solutions. ・Meet AI+: AI meeting assistant ・AIDO: Evaluating AI feasibility and supporting use cases, implementation roadmaps, and ROI calculations ・Multi-Agent / Camera AI / RAG / Doc AI packages 4. Vietnam Bridge Supporting Japanese companies expanding into Vietnam. - BOT model (Build-Operate-Transfer) - Company Establishment Support Miichisoft works alongside our clients as a "Growth Partner", building quality, efficiency, and trust as the foundation of every project. Your Success – Our Mission We create value with AI and move forward together with our clients.
Ensure projects and services are delivered on time, within budget, and meet quality standards. Build and nurture a strong delivery culture, including coaching and mentoring senior managers. Implement and manage performance metrics to track and optimize delivery outcomes. Continuously evaluate tools, technologies, and methodologies to enhance delivery capabilities.
Built trust with clients, contributing to business growth. Managed a 100-member sales department and led sales forecasting and reporting. Organized business campaigns four times a year for the Japan market. Analyzed customer needs, negotiated agreements, and enhanced collaboration between teams.
Analyzed business architecture and statements, conducted needs assessments to define business requirements. Collaborated with teams to propose and define business and system solutions. Designed functional requirements, prioritized tasks, and created product backlogs for each sprint. Reviewed sprint outcomes and provided feedback. Created product introduction videos for customers.
Led projects from requirements gathering to successful delivery, including estimation, negotiation, and planning. Created and managed project schedules, risk management, resource assignments, and quality control. Ensured deliverables met customer expectations and requirements. Trained and coached team members to enhance performance.