United Kingdom
A bilingual international student, fluent in Vietnamese/English. A hardworking, creative and enthusiastic individual with a self-motivated attitude who has excellent organisation and communication skills. With a solid academic background and a passion for marketing, I am eager to apply my language skills, creativity, and dedication to contribute effectively to marketing projects and initiatives.
• Welcome and direct visitors around the city and campus in a group of 15-20 people. • Represent the university and the course to positively share experiences of studying at NTU. • Deliver welcome talks in front of 400 people, including both parents and students, on a variety of themes associated with academic life.
• Work collaboratively with fellow staff to set up the dressing hall before/after the ceremony. • Distribute gowns to over 5,000 graduates accurately and dress them with a welcoming attitude. • Respond to guest inquiries and provide accurate information with relevant details.
• Support a high-performing team by driving strong sales results and maintaining Jo Malone’s premium brand standards throughout the festive season. • Enhanced the customer journey by offering personalised fragrance advice, thoughtful gifting recommendations, and an elevated brand experience.
• Analysed monthly sales, regional pricing and customer demand trends across product ranges, supporting strategic decisions that maintained reasonable gross margin. • Supported in promotional planning, producing internal marketing assets, sales enablement materials and campaign briefs for product launch and rebranding. • Delivered a Christmas promotional video, increasing product visibility across internal and partner networks. • Prepared commercial reports and presented insights to senior management, improving clarity of product performance and upcoming risks/opportunities.