San Francisco Bay Area
- Develop an co-develop data collection protocols for the development and evaluation wearable and hearable products' features - Design and conduct 40 studies (5-50 participants) including users' satisfaction surveys, diary studies, and benchmark studies onsite and online - Analyze quantitative and qualitative data - Test product features with participants to provide feedback for developers and engineers across iterations from prototype to market release
- Produced analytical quantitative deliverables from medical and drug claim data and surveyed data - Ran and improved algorithms given updated specifications - Cleaned and reconsolidated data from various sources to build regular reports
- Researched on health care service delivery systems - Delivered guest lectures
- Conducted in-depth and focus group interviews with physicians, hospital managers (76 people in Lao PDR & 56 in the Philippines) to identify issues with the payment methods. The results were presented to policy makers and used as input to develop national programs - Presented study results at national and regional conferences; Wrote technical reports for policy makers and stakeholders
- Designed 4 qualitative research plans using a grounded theory approach to interview policy makers, medical staff, mothers and their families to explore the barriers of access to maternal services in rural Cambodia and Lao PDR. As a result, a voucher program for patients and a training program for midwives were developed - Developed questionnaires for 5 quantitative surveys to explore patients’ service satisfaction, doctors’ availability at public hospitals in Vietnam, Lao, and Cambodia - Analyzed qualitative interview transcripts and quantitative surveys and published results at peer-reviewed journals