Jia Shin Ng

Cybersecurity Professional | CISM Certified | Incident Management & Security Governance

WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

About

Cyber Security Incident Responder with Honours in Bachelor of Computer Science (Computer Security & Forensics). Highly motivated and passionate in the field of Cyber Security. Constantly improving my knowledge in the field.

Experience

  • Level 3 Incident Responder at The Access Group

    Lead advanced response for high-severity and complex security incidents; final escalation for L1/L2 analysts. Perform deep-dive investigations, including malware analysis, log correlation, and forensic scoping. Develop and fine-tune SIEM detection rules and threat use cases. Conduct proactive threat hunting to identify control evasion techniques. Develop and maintain incident response playbooks and SOPs. Provide technical leadership and mentorship to SOC analysts.

  • Level 3 Security Analyst at The Access Group
    Jun 2025 - Present · 1 yr 2 mos

  • Assistant Manager, Cybersecurity Emergency & Incident Response at Digital Nasional Berhad
    Dec 2022 - Jun 2025 · 2 yrs 7 mos

  • SOC Analyst /Team Lead (APAC) at Orange Cyberdefense
    Jul 2020 - Dec 2022 · 2 yrs 6 mos

  • Team Lead at Orange Business Services Sdn Bhd
    Jul 2020 - Dec 2022 · 2 yrs 6 mos

    Led and mentored SOC analysts; managed shift coverage and KPIs. Acted as Level 2 incident responder for APAC region incidents. Developed SOAR playbooks and automated investigation workflows. Advised customers on emerging threats and response strategies.