New York, New York, United States
I'm a versatile Facilities and Building Services professional with 10 years of experience across luxury residential and fast-paced commercial properties in NYC. From HVAC troubleshooting and vendor coordination to emergency response and tech onboarding (Workday, BuildingLink), I keep operations running smoothly and people taken care of. Known for clear communication, practical problem-solving, and a steady hand under pressure, I bridge the gap between systems and service. I'm especially drawn to roles where integrity, adaptability, and hands-on leadership are valued.
I effectively manage the upkeep and systems of a multifamily cooperative building, ensuring operational excellence. • Maintain and upgrade essential systems, including steam boilers and plumbing, to enhance building functionality. • Oversee vendor contracts, staff performance and commercial tenants to ensure high-quality service and maintenance standards. • Foster a positive living environment for shareholders and residents through diligent oversight and proactive management.
Provided hands-on support across all aspects of residential building operations in a 157-unit luxury co-op. Handled preventive maintenance and minor repairs on HVAC, plumbing, electrical, and mechanical systems, ensuring continuous functionality and tenant satisfaction. Monitored contractor performance, coordinated with vendors, and served as a liaison between residents and management. Maintained building cleanliness, safety, and compliance with city codes through daily sanitation, weather-related prep, and waste management. Took on concierge desk duties as needed, delivering professional, friendly service. Trained team members on BuildingLink and KeyLink to improve task tracking and communication.
Oversaw maintenance and operations for a portfolio of high-turnover short-term rental properties, ensuring guest-ready conditions and smooth facility performance. Led a small team of cleaning and repair staff, enforcing quality standards and training new hires on procedures and safety protocols. Conducted routine maintenance and on-demand repairs across HVAC, plumbing, electrical, and appliance systems to minimize guest disruption and preserve asset integrity. Acted as the primary liaison for urgent guest issues, balancing discretion, efficiency, and a high standard of service. Coordinated with vendors and internal stakeholders to support seamless check-ins, inspections, and turnover schedules.