Greater Sydney Area
Available to work as an independent contractor or in a permanent positions. 22 years experience of IBM midrange iSeries, RPG and CL programming languages, Query, SQL Experience of ERP Packages (BPCS, MOVEX, JOBPAC) Six years of LANSA experience Strong analytical and problem-solving skills Good communication skills both verbal and written Excellent customer support skills Working knowledge of MS Office suite of products Domino experience (Creating Views and adding Fields) Excellent Customer Support Skills BSc. Degree in Computer Science from Kingston University
- User Training and Documentation - Investigate ROBOT and BPCS jobs and provide information and suggestions to the customer
- Call customers to consolidate relationship and provide value to increase customer retention. - Build customer relationship. - Administration, issue resolution, remediation or upgrades of existing AS/400 services. - Effectively communicate Offi’s services to sign up new customers. - Managed Sales campaign
- Analysis, design and programming/testing (RPG/ILE, CL, Query 400). - Technical Documentation - Modified BPCS to extract data
- Analysis, Design and Programming/testing (RPG/ILE, CL, Query 400, SQL) - Maintenance, Modification and Installation of the IDS System - Designed and installed GUI interface over green screens, using Web style and Eclipse to generate XML. - Liaised with customers to review, analyse and evaluate user needs. - Developed documentation for internal procedures, technical design, test cases etc. - Trouble shooting and assisting help desk as required. - Provided telephone support for customers, logging and updating issues.
Software Development using RPG on the IBM iSeries Modified and bug fixed JOBPAC integrated system Helpdesk support