Netherlands
A seasoned Technical & UX Writer and Content Strategist with a proven track record in the technology, fintech, and creative industries. Proficient in UX & Technical Content Strategy, Technical Writing, Content Planning, and Localization. Driven by a passion for exploring new technologies and embracing novel challenges.
• Leading the development and maintenance of comprehensive all technical documents for a newly launched low-code platform that enables users to easily create and deploy mobile and web applications • Collaborating with cross-functional teams to ensure that UX copies and all technical documents are aligned with the overall goals and vision of the low-code platform, resulting in a more cohesive and effective user experience • Responsible for creating periodic Release Notes, ensuring that users are informed about the latest updates and improvements • Contributing to Prompt Engineering initiatives, collaborating with AI developers to create prompts for our chatbot
• Managed user manual writer teams for different product groups at factories • Designed writing style guides for print and digital (HTML) user manuals to align with regulations, safety, and customer needs • Led AR/VR Onboarding Project to digitalize the content with the collaboration of UX and Product Design Teams • Crafted engaging and effective UX copy for the HomeWhiz application • Produced digital and print user manual layout designs using the Schema ST4 platform • Coordinated the creation and management of product terminology databases for all translated languages • Monitored and analyzed customer feedback by setting Hotjar tools to digital manuals
• Created user guides for different products and interfaces to improve the process for customers • Edited the current end-user documents for consistency and accuracy • Developed backlog items for the product and development teams • Responsible for creating product release documents • Worked collaboratively with product management and Scrum development teams
• Edited the 9th Circuit & California Court opinions on on-site tools and posted contents under strict daily deadlines • Performed quality assurance on published opinions on the AccessLaw website to provide the errorless user experience