Bengaluru, Karnataka, India
With a robust foundation in Project management and Program Management, my career at Cisco Systems has been marked by a steadfast commitment to delivering excellence in end-to-end project oversight. Managing Global programs for multiple customers. The organization benefits from my adeptness at fostering stakeholder consensus, managing project costs effectively, and maintaining rigorous financial oversight through dashboards. My proficiency with Cisco's project management tools and Tableau, ensures that project delivery aligns with customer expectations and organizational goals. I empower our global teams to transcend barriers and achieve milestone successes. This synergy between technical acumen and management prowess defines our path to project success.
• As a Program Manager on a large program aimed at enhancing customer relationships and strategizing to attract new customers to Cisco services. This initiative focuses on increasing the adoption and sales of Cisco solutions. • Leading a critical project as a Change Manager, overseeing voice AP phone migrations. Collaborating closely with the customer to ensure successful migrations and build strong relationships. • Managing end-to-end delivery, including project planning, monitoring, risk management, stakeholder management, conflict management, financial management, and project closure. Ensuring high levels of customer satisfaction throughout the project lifecycle. • Agile project management as a Scrum Master. Facilitating all the Scrum ceremonies and helping/guiding team achieve the agreed scope as per customer requirements.
• Developed and published sales performance dashboards for Channel Partners to enhance sales and inventory management • Managed assets in the Quote to Cash domain to ensure smooth process functioning • Validated rebate claims as per HP LOGISTICS GUIDELINES and handled Special Pricing Deals and Promotions • Handled Invoice and Credit note creation with appropriate methods and tools, ensuring timely follow-up on credits.