Nerissa Pitts

Versatile and hardworking professional with strong admin, customer service, and people skills. Fast learner, reliable, and adaptable — I bring positive energy and get things done.

Greater Calgary Metropolitan Area

About

I’m a people-centered, hands-on professional who thrives in fast-paced, high-pressure environments. My mission is simple: elevate every customer experience through exceptional support, sharp problem-solving, and genuine care. With over nine years at Canada Post—leading teams, driving major fundraising efforts, and building community connections—I’ve learned how to bring efficiency, heart, and professionalism to everything I do. My work in heavy rescue and towing with Carstairs Towing sharpened my ability to stay calm in chaos, support people on their worst days, and keep Alberta’s roads safe. I don’t shy away from challenge—I run toward it. My career spans the world: I’ve bartended, driven tow trucks, built log homes, run a woodworking company for eight years, worked as a flight attendant twice, and earned both my Air Brakes and H2O tickets. I love volunteering, giving back, and being involved in my community. I’ve worn more hats than most—yet the common thread is my drive to help, solve problems, support people, and keep learning. I bring grit, kindness, and adaptability everywhere I go, and I’m always ready for the next opportunity to grow.

Experience

  • Personal and Executive Assistant at Regent Aircraft Services Inc.
    Dec 2024 - Present · 1 yr 8 mos

  • Letter Carrier at Canada Post / Postes Canada
    Oct 2015 - Present · 10 yrs 10 mos

    Working with Canada Post in both Unions for 9 years has been wonderful. Each month we have the training to better our knowledge and help customers experience for many years to come. I am very lucky to have had this job and have had the learning experience for years to come. I am grateful for having a job, having such amazing bosses to easily communicate with and work together as a team. I am grateful

  • Carstairs Towing at Carstairs Towing
    Sep 2022 - Present · 3 yrs 11 mos

    Specializing in Heavy Rescue and Towing. Dispatched by calls to attain vehicles that have broken down, or are involved in accidents. Customer Care and Maintenance of the tow yard and vehicles. I provide a vital service that ensures the safety and clarity of Alberta's roads. As a Tow Truck driver in Alberta that has variable climates and geography it is a necessity to be prepared for any situation at any time of day or night. Drive Safe Everyone

  • Handmade Rustic and Modern Furniture Log Cabins at Wicked Willow Log Works
    Jan 2016 - Dec 2024 · 9 yrs

    Handmade Cabins Homes and Furniture made with love and creativity . Using steel, log, we build your dreams with character and style. Anything can be made you wish to your budget!!

  • Support worker at Class
    May 2010 - Jan 2023 · 12 yrs 9 mos