Los Angeles, California, United States
With over 15 years of leadership experience, I specialize in transforming how companies approach people, performance, and culture. I partner with executives to move teams from reactive management to intentional leadership, creating structure, accountability, and clarity at every level. My work sits at the intersection of business strategy and human behavior. Whether it is redesigning talent acquisition strategies, leading organizational change, or navigating complex employee relations matters, I focus on building systems that drive both performance and retention. I have led initiatives that reduced time to hire by 38 percent, improved operational efficiency, and strengthened leadership alignment across departments. But beyond the metrics, I am known for my ability to influence, challenge, and support leaders in a way that builds trust and drives real results. I thrive in environments that are fast-paced, evolving, and require both strategic thinking and hands-on execution. I am especially passionate about helping organizations scale without losing structure, culture, or accountability.
* Serve as a strategic advisor to executive leadership, shaping workforce strategy, organizational design, and leadership effectiveness * Lead the full employee lifecycle, building scalable systems across onboarding, payroll, benefits, compliance, and performance management * Designed and implemented firm-wide performance frameworks and policies, improving accountability and reducing organizational risk * Reengineered talent acquisition strategy, reducing time to hire by 38 percent and improving quality of hire * Lead complex employee relations matters and investigations, advising leadership on risk mitigation and resolution strategies * Drive culture and engagement initiatives that strengthen morale, retention, and leadership alignment * Partner with leadership to transition the organization from reactive people management to structured, proactive leadership practices
* Provide strategic advisory services focused on organizational design, performance management, and leadership effectiveness * Partner with growing organizations to build scalable people systems that improve structure, accountability, and employee experience * Develop frameworks and tools that support talent development, workforce planning, and operational consistency * Create career and leadership content designed to prepare emerging professionals for success in corporate environments * Advise on employee relations strategy, helping organizations navigate complex workplace dynamics while minimizing risk
* Led operational and team performance strategy within the Pre Litigation division, aligning workflows with business goals and service delivery standards * Implemented KPI dashboards and process improvements that reduced case backlog by 20 percent and increased operational efficiency * Built and standardized quality assurance and communication frameworks, reducing errors by 15 percent and improving client experience * Managed and developed high volume teams, driving performance, accountability, and leadership consistency * Partnered with leadership during organizational transitions to stabilize team culture, reinforce expectations, and maintain operational continuity
* Designed and delivered leadership enablement programs that increased customer satisfaction by 25 percent * Led over 50 training sessions, improving team efficiency by 30 percent and reducing onboarding time by 20 percent * Drove a 15 percent increase in client retention through targeted development and enablement strategies * Standardized processes across distributed teams, improving consistency, scalability, and performance outcomes * Partnered cross functionally to align employee development initiatives with broader business objectives
* Led quality assurance operations in a highly regulated environment, ensuring compliance with state and federal standards * Implemented performance and coaching frameworks that improved service delivery metrics by 20 percent * Acted as a key compliance partner for audits, documentation, and risk management processes * Leveraged performance data and insights to strengthen coaching effectiveness and team accountability