City of Johannesburg, Gauteng, South Africa
Experienced Senior Information Technology Specialist with a demonstrated history of working in the Logistics and motor industry. Skilled in Windows Server, End User Support, Linux, Troubleshooting, and Antivirus. Strong Suport and administration professional with a Advanced Diplma in computer studies at CTI Bedfordview.
Supervise, support and mentor IT department staff Assist in managing disaster recovery for business Continuity Lead and support special projects as determined by the HOD in IT Making sure all hardware and software technical Calls are up to date oversee and maintain secure, efficient and robust server and network architecture
Provide support with infrastructure projects Improve the automation of t asks where possible Managing all daily and ongoing technical operations advanced e mail support and administration Working with IT team to help provide direction
E mail support Support of all printers on network & troubleshoot 2nd line support LAN environment Support on Active Directory
Administering the domain controller adding user’s on Active Directory Administering our FTP Linux Server Plan all software and hardware upgrades for the Caxton group Ensure all daily weekly and monthly backups are done Making sure that all updates and patch management is up to date
Assist with strategy development for team Helping Agents on long calls for SLA’s Doing buddy & remote coaching for agents
1st line support for3G modems installation & Troubleshoot 1st line support with all BlackBerry queries 1st line Support on Apple i phones support & troubleshooting