Nelson May, MPA

Admissions & Recruitment | Higher Education Student Services

Houston, Texas, United States

About

A dedicated and comprehensive background in Student Services, enriched by over a decade of invaluable experience in admissions, recruitment, student engagement, and the overarching commitment to delivering exceptional student customer service support. Throughout my professional journey, I have consistently demonstrated a passion for fostering student success and a commitment to creating a positive and inclusive educational environment. In my career, not only have I successfully navigated the intricacies of the admissions process, but I have also actively engaged with prospective students, guiding them through the various stages of enrollment with a personalized and student-centric approach. My extensive experience in recruitment strategies has allowed me to identify and attract a diverse range of talented individuals, contributing to the overall enrichment of the student body. One of my strengths lies in cultivating meaningful and lasting relationships with students, ensuring that they feel supported and valued throughout their academic journey. My dedication to student engagement extends beyond the conventional, as I consistently seek innovative ways to enhance the overall student experience. This involves implementing programs and initiatives that promote a sense of belonging, personal development, and academic success. Moreover, my commitment to providing top-tier customer service support to students underscores my belief in the importance of a seamless and positive interaction at every touchpoint. I understand that the admissions process can be a pivotal moment in a student's life, and I am dedicated to ensuring that this experience is not only smooth but also memorable and impactful.

Experience

  • Assistant Director of Graduate Recruitment at University of Houston, C.T. Bauer College of Business
    Oct 2022 - Present · 3 yrs 9 mos

    lead recruitment and admissions initiatives, driving graduate program enrollment through targetedmarketing campaigns, student engagement, and data-driven strategies. By analyzing national trends and student feedback, I develop enrollment plans that balance growth with quality and diversity. Proficient in CRM tools like Salesforce, Target X, and SLATE, I optimize application processes, track applicant progress, and generate reports that inform strategic decisions. I review applications, assess eligibility, and allocate scholarships to attract top candidates. Additionally, I oversee recruitment budgets, manage events, and train student workers on key initiatives. My efforts have directly increased internship placements and career outcomes by connecting students with opportunities. I also develop compelling marketing materials—including emails, flyers, and videos—to enhance program visibility and engagement. By executing high-impact recruitment events and strategic outreach, I consistently attract top-tier students, strengthening our institution’s academic community.

  • Academic Advisor at Lone Star College
    Nov 2020 - Oct 2022 · 2 yrs

    Guide students in setting goals and achieving educational objectives, Advise students on program requirements and registered students. Develop student success action plans for students on warning/probation or in need of additional support. Encourage students to facilitate class attendance . Coach students on the course/program content in a degree program of study through degree audits. Ensure proper application of University policy and procedures. Maintain direct contact with over 250 students to continuously develop action plans for academic success.

  • Recruitment Manager/Student Engagement at Houston Community College
    May 2015 - Oct 2020 · 5 yrs 6 mos

    Spearhead outreach and recruitment efforts for the institution to building a resource hub for the recruitment team and leading an enrollment drive with a conversion result of 3K students. Oversee student recruiters and assist with budgeting across 3 departments. Formulate and implement district-wide strategic recruitment plans, initiatives, and events with a focus on market research and institutional enrollment goals. Collaborate with the institution research team to create dashboards and reports that track conversions of prospect pipelines to enrollment. Produce promotional materials & effectively attract various targeted audiences. Cultivate strategic partnerships with local school districts, community based-organizations, and other public entities

  • Career Services Advisor at U.S. Department of Labor
    Jun 2011 - Apr 2015 · 3 yrs 11 mos

    Offered one-on-one employment assistance to students '. Adequately managed caseloads of 160 students that required career development. 100% monthly job placement percentages. Develop effective strategies to source individuals with matching employment. Build strong relationships with employers and college recruiters that required recruitment services. Direct overseer of community events.

  • Student Advisor at Texas Southern University
    May 2009 - Jun 2011 · 2 yrs 2 mos

    Provided career advising to 100+ students from diverse cultural backgrounds. Coordinated communication with over 200 businesses for student related career fairs. created and distributed on-line surveys to collect data. Assist with the administration and interpretation of career and vocational assessments. Developed and facilitated workshops on career development topics