Dubai, United Arab Emirates
Hospitality leader with international experience across France, Miami and Dubai, spanning corporate retreats, executive meeting venues, hotels and standalone hospitality concepts. Over the past 10+ years, I have led operations, developed teams and delivered guest experiences within a wide range of hospitality environments. Before moving to Dubai, I spent nearly 8 years with Châteauform’, progressing through three General Manager positions while contributing to leadership development and group-wide training initiatives. My background includes operational leadership, team development, recruitment, training, budgeting, guest experience, event management and business performance across both established venues and pre-opening projects. Today, I am particularly interested in hospitality operations, organizational development, business development and concept-driven projects, with a strong focus on building high-performing teams, optimizing operations and creating sustainable growth. Passionate about people, hospitality and business development, I am always interested in opportunities where operational excellence, guest experience and human leadership go hand in hand.
• Lead operations of a standalone venue with a 160-seat capacity and a team of 35 employees • Oversee budgeting, forecasting, staffing strategy and operational planning • Lead recruitment, training and performance development across FOH operations • Support marketing initiatives, entertainment programming and guest engagement strategies • Implement SOPs, training frameworks and operational improvement initiatives • Partner with Finance, HR, Marketing and Senior Leadership teams to support business objective
• Led the pre-opening and operational launch phase of Lion in the Sun as General Manager • Oversaw recruitment, training and team development to support the venue opening • Implemented service standards, operational procedures and guest experience frameworks • Established team structure, operational processes and service culture during the launch phase • Managed day-to-day operations while ensuring operational consistency and elevated guest experience
• Managed operations within a luxury beach house, members club and dining concept in Dubai with a 350-seat capacity and a team of 50 employees • Oversaw guest experience, service standards, entertainment programming, marketing initiatives and team performance within a premium lifestyle hospitality environment • Led recruitment, training and people development initiatives to support operational excellence and service consistency • Managed budgeting, operational performance and high-volume service while maintaining elevated hospitality and member experience standards
• Managed operations of Châteauform’ City Monceau Rio, a 3,000 sqm premium venue dedicated to executive meetings, corporate events and tailor-made experiences in the heart of Paris • Led a team of 25 employees, overseeing guest experience, operational performance, people development and service excellence • Delivered bespoke experiences and events for corporate clients, ensuring high levels of client satisfaction • Facilitated Châteauform’ integration seminars and leadership training programs for future managers across the Group • Contributed to group-wide projects, events and talent development initiatives
Managed operations of Châteauform’ Les Jardins de Saint-Dominique, a premium corporate events venue featuring 21 meeting rooms and an 800 sqm event space in the heart of Paris • Led a team of 35 employees, overseeing operational performance, guest experience, people development and service excellence • Managed the planning and execution of corporate meetings, conferences and large-scale events while ensuring high levels of client satisfaction • Supported recruitment, talent development and performance management initiatives in a fast-paced hospitality environment
• Managed operations of Châteauform’ Château de Cély, a 160-room corporate retreat destination featuring 20 meeting rooms, restaurant, spa and sports facilities • Led a multidisciplinary team of 46 employees, overseeing operational performance, guest experience, team development and service excellence • Delivered large-scale corporate seminars, executive meetings and tailor-made experiences for corporate clients • Supported recruitment, talent development and continuous operational improvement while maintaining Châteauform’ hospitality standards
- Developed and executed marketing, brand events, and networking concepts - Designed impactful brochures and flyers - Led successful brand events, including for Ron Barcelo - Managed social media and PR campaigns - Coordinated events for brands like Samsung, Mercedes, Bacardi