Austin, Texas, United States
With nearly 20 years of experience in the vertical SaaS space, Neil Patel is a distinguished payment industry leader recognized for his deep expertise in building and scaling payment organizations. As the Head of Payments at Tekmetric, Neil has been instrumental in integrating and expanding payment solutions, leveraging Stripe's cutting-edge technologies to enhance financial operations and customer experiences. Throughout his career, Neil has cultivated strategic partnerships with major industry players, including Visa, MasterCard, PayPal, and Google, ensuring seamless payment processing and compliance across global markets. His visionary approach has led to successfully launching innovative payment technologies, optimizing cross-functional teams, and consistently delivering exceptional financial results. Neil's contributions to the payments industry extend beyond his technical expertise; he is also a thought leader in the space, regularly sharing insights on the evolving landscape of financial technologies. His passion for innovation and excellence inspires teams and shapes the future of payments.
Tekmetric is a SaaS management software designed for auto repair shops. Businesses can easily create customer profiles, schedule customer appointments, perform digital vehicle inspections, upload photos, build repair orders with built-in labor guides, manage inventory, track parts, monitor job workflows, set custom labor rates, shop fees, and taxes, send texts and emails to customers, measure job profitability, gross sales, technician hours spent, and more. By leveraging data, shops of all sizes can improve efficiency, productivity, and profitability.
Responsible for managing and leading Volusion’s business development efforts.Functional areas of focus include technology partnerships, strategic revenue generating opportunities and leading Volusion’s multi channel strategy. Additionally drive value through revenue generation from partner recruitment,management, launch strategy & planning.
Responsible for creating, managing and leading Volusion’s merchant services product. Led the development of Volusion’s merchant service product from concept to deployment to daily management. Daily functions include management of operations, pricing / profitability, new customer acquisition, retention, credit underwriting, risk and collections.
Responsible for daily management of Volusion’s multiple services organization which included: merchant services, design services and marketing services. Led the transformation of this group from a cost center to a revenue center. Streamlined and operationalized many cost saving initiatives while bringing multiple process and productivity improvements along the way.
• The flood certification services unit of one of the largest title insurance companies in the United States. A division of First American Corporation, a Fortune-rated, multinational company with over 31,000 employees. • Research of state and county assessor websites, FEMA flood maps, Geographic and Aerial Information Systems Technology, and First American’s real estate databases. • Maintain database records and devise compliance strategies.