Greater Milwaukee
My skill set and adaptive insight have allowed me to consistently solve new challenges and increasing demands within a perpetually evolving industry. Applying my personal growth and experience has given me the dexterity to work both independently and as a trusted team leader to ensure goals are met and expectations surpassed. My capabilities have a proven record of account management, client retention, and employee development growth.
-Develop, build, and manage new client relationships with over 40+ accounts. -Direct and manage customer workflow as liaison between clients and dedicated operations team, including three account executives and two operations specialists. -Executed strategies to increase gross profit and margin percentages by 18% in first year. -Drive new account growth via prospecting, sourcing, and yearly convention attendance.
-Promoted to Account Executive in under one year from operations. -Quoting, booking, and managing over 50+ shipments a day during peak season. -Build relationships with internal departments to ensure client inquiries and transactions are processed accurately and efficiently.
-Provided VIP guests personalized shopping experience (Joe Madden, Theo Epstein) -Assisted Visual Marketing team with new floor sets to ensure new product was displayed. -Train new athletes on product tech and sales techniques.
-Run sales and top seller reports to ensure store product remains full. -Engage and promote upcoming launch product with consumers. -Give tech breakdowns to consumers on product line. -Attend exclusive Nike events showcasing future product. -Became digital team point man after only four months experience.
-Sold vehicle parts and services by interacting with established Commercial and Individual accounts and developed new prospects within Central Illinois. -Efficiently processed commercial and individual transactions. -Managed and stocked incoming inventory. -Assisted owner and head mechanic with motor rebuilding. -Organized company rolodex and transferred customer info into computer system. -Assisted accounts receivable in clearing monthly invoices.