Birmingham, England, United Kingdom
• ISEB accredited, Prince 2 Practitioner and degree level educated Head of Testing with over 15 years Testing experience and over 8 years Test Management experience in a FTSE 100 company. • Proven track record in managing large teams across multiple projects including right shore models to successfully deliver the testing of complex and revolutionary projects from E-Commerce to secure Government projects. • Excellent interpersonal skills with the ability to communicate concisely at all levels from graduate to end client MD’s both written and verbally. • Highly motivated, great motivator, excellent team player, impeccable work ethic, determined and passionate about quality and testing. • Proven experience in successfully establishing new Testing Departments and centres of testing excellence through implementation of Testing Standards, Procedures, documentation, change control, configuration management and testing tools (PVCS version Manager and Mercury Test Director). I am a Head of Testing who prides himself on delivering best in class testing functions by understanding individual company needs rather than blindly applying common process. I am a manager who prides himself on developing strong relationships with everyone within a company, from programme directors to in-store staff. I am a great motivator with an ability to manage all types of personality regardless of whether they are directors or 3rd party suppliers. I have an eye for detail and more importantly an uncompromising eye for quality. Specialties: Retail, consultation, E-commerce, Payment systems, Logistics - warehouse management, Banking, Airline and travel
JHC delivers a market-leading range of financial software, consultancy and training services. FIGARO is JHC's market-leading software solution for the stockbroking, wealth management and platform provider communities. As the Head of Testing, reporting directly to the COO my main responsibilities are: • Responsible and accountable for delivering best practice testing solution across all programmes and projects with a team of 5 Test Managers and 60 Test Analysts • Define and implement a company-wide test policy and approach, based on industry best practice, to ensure measurable quality within cost and time constraints • Define and implement test measures at key stages of the SDLC to measure the success of testing e.g. defect density, cost of testing, testing efficiency, requirements coverage, etc. • Define and implement a company-wide defect management approach, including use of appropriate tools, to ensure streamlined, consistent and measurable reporting of defects throughout the SDLC • Define and implement a viable strategy for test automation and measure the on-going impact • Agree and set the quality acceptance criteria of code into test environments and release out to Clients • Manage relationship with Clients and 3rd party suppliers and develop a testing community for the benefit of all • Ensure test environments are fit for purpose i.e. meet project requirements, have high quality test data and the links or stubs in place to test interfaces • A detailed and repeatable process for test planning and estimation, based on empirical testing measures • Define, document, advocate, promote and enforce high quality testing throughout • Provide a regular annual review of existing test methods, standards and procedures; propose improvements that are commercially viable, and implement those improvements as agreed • Provide regular quality reports to the executive management committee
• Creation of a Test programme function from scratch • Responsible and accountable for delivering multiple testing projects across the business including a major system migration from Amadeus to Sabre and a complete E-commerce implementation • Responsible for team of 5 test managers and up to 50 testers • Responsible for defining and implementing the Etihad Test Strategy • Created a preferred supplier partnership with an external company to provide Etihad with a flexible, cost effective resource solution supplying Etihad with qualified resources both on a long term and an “on-demand” basis • Responsible for tendering suppliers to provide services to Etihad. • Responsible for writing and maintaining contracts with external suppliers • Implemented full suite of IBM test tools including original business case. • Introduced full Non-functional testing to Etihad • Responsible for continuous process improvements in accordance to industry best practices • Responsible for reporting progress of all programmes to SVP level • Responsible for increasing Quality awareness throughout the business • Implemented new testing process and procedures including business engagement model, test execution process, defect management process and reporting. • Responsible for selecting and engaging 3rd party testing consultancies when required • Responsible for recruiting internal testers from the business as well as external professional testers