Vaughan, Ontario, Canada
As the Director of Operations at Soroc Technology, a leading provider of IT solutions and services, I oversee the operations, ITAD administration, facilities management, and business continuity planning of our organization. I have earned multiple certifications, including ITIL, CDCP, and A+, that demonstrate my expertise in these areas. I am responsible for managing and growing our accounts, developing and implementing strategic plans, and analyzing and optimizing our processes and performance. I work with a team of talented and dedicated professionals, who share my passion for delivering innovative and cost-effective IT solutions to our clients. We ensure the quality, efficiency, and reliability of our deliverables, projects, and customer relationships. I enjoy working in a fast-paced and dynamic environment, where I can leverage my analytical skills, problem-solving abilities, and leadership qualities to drive positive outcomes and value for our organization and our customers. I am always eager to learn new skills, explore new opportunities, and collaborate with diverse and talented people. My goal is to continue to grow as a professional and a leader, and to contribute to the success and growth of the IT industry.
P&L, Team and Operational Management that includes Warehousing, QA/Imaging & Server Build, ITAD, Facilities Management & 3PL Services Teams.
Led Management Team, P&L, Field Operations Resources & Technicians Across Ontario. Supported Clients included Financial Institutions, Data Center, EUC & Branch Level environments.
Support Raised Floor Environment, Structured Cabling, Server Support, Cabinet and Network Allocation Planning, Change and Support Outage Planning & Governance
Support EUC, Rack & Stack, Data Center Break/Fix and backfill onsite Data Center Teams within assigned SLA's