Neha parveen

Hospitality Professional | Food & Beverage Specialist | 5+ Years of Experience in Luxury Hotels & Guest Services

United States

About

Experienced hospitality professional with over 5 years of experience in luxury hotels and food & beverage operations. Skilled in guest relations, customer service, restaurant operations, banquet service, and team collaboration. Proven ability to deliver exceptional guest experiences while maintaining high standards of service in fast-paced environments. Holds a Bachelor’s degree in Hospitality Management with additional education in Tourism Management, Culinary Studies, and Computer Tally. Experienced working with internationally recognized hotel brands, demonstrating strong communication, problem-solving, and organizational skills. Passionate about hospitality, guest satisfaction, and continuous professional growth. Seeking opportunities to contribute my expertise, professionalism, and dedication to organizations that value excellence in customer service and operational efficiency.

Experience

  • Hotel Dining Room Cashier at W New York - Union Square
    Jan 2026 - Present · 8 mos

  • Order Clerk at W New York – Union Square
    2026 - Present · 8 mos

    Manage guest orders and ensure exceptional service standards.

  • Food and Beverage Specialist at The Omni Homestead Resort & Spa
    Dec 2024 - Dec 2025 · 1 yr 1 mo

  • Banquet Server at Omni Homestead Resort
    2024 - 2025 · 1 yr

    Delivered banquet service for large events, weddings, and conferences.

  • Food and Beverage Specialist at Kempinski Hotels
    2021 - 2023 · 2 yrs

    Provided premium service and supported restaurant and banquet operations.