Santa Clara, California, United States
• Highly motivated professional with a tenacious quest for knowledge and excellent problem solving skills. • 3.5+ years of experience in data driven product development with strong grasp on business and technical aspects. • Data enthusiast nd experienced professional with a thorough understanding of data analysis process including cleaning, exploring, transforming, modelling and visualizing data using R and Python along with good grasp on SQL for fetching data. • Effective leadership demonstrated by managing the BI portfolio in current job and serving as sub team leader at previous job. • Thoroughly developed communication and verbal skills as a result of interaction with different clients and customers.
1) Collaborate with cross-functional teams to understand business pain points and recommend solutions around business intelligence and data, create project plan with phases, maintain and update project timelines, priority, schedule, and status using project management tools. 2) Work with IT to design the data architecture and schema for building the Services data mart Snowflake, implement the resulting data model which is scalable and reusable. 3) Integrate data from different sources using data engineering techniques. 4) Import, transform, aggregate, and analyze data from various sources with the purpose of identifying trends, making conclusions and establishing best practices. 5) Act as an admin for the data infrastructure and users of BI platform to implement security (user and row level), creating data snapshots and scheduling dataflows. 6) Mentor junior team members relative to business intelligence and data analytics projects and tasks.
Responsibilities: 1) Help with decision making for Services (primarily), Finance and Product business units regarding retention strategy, resell behavior, customer experience and satisfaction using descriptive and predictive data analytics. 2) Build ETL pipelines to transform raw data into insights with the purpose of maximizing renewals and identifying opportunities for growth and expansion. 3) Automate manual reporting of key metrics to produce repeatable and reliable results. 4) Conduct hypothesis testing to draw inferences for major business decisions relative to customer focus, services pricing and discount. 5) Act as an admin for the data infrastructure and users of BI platform to implement security (user and row level), creating data snapshots and scheduling dataflows. 6) Help IT design the data architecture and schema for building the Services data mart in centralized repository.
Responsibilities: 1) Support strategic and operational projects by developing dashboards, deriving insights from complex data, services metrics tracking and analysis. 2) Conduct research and data analysis by collaborating with cross functional teams, identifying business needs, translating them into technical requirements and developing intelligible visual solutions. 3) Help with decision making relative to Services business ranging from retention strategy to resell behavior to customer experience and satisfaction using descriptive and predictive data analytics. 4) Automate the data connection from third party applications and help design and maintain the Services data warehouse/data mart. 5) Automate certain manual processes and reports to improve efficiency.
• Assist undergraduate students in learning Microsoft tools like Word, Excel (including advanced topics like pivot tables and charts, VLOOKUP and macros), PowerPoint and Access along with visualizing data in Tableau. • Guide students in making business decisions towards their own café business run on a simulation platform.
Worked on end to end product development including interaction with clients to formulate requirements, design and development of system components and modules geared towards wireless audio streaming in multi-room environment. Key responsibilities include: Clock Synchronization: Rearchitecture Imagination’s patented ultra precise clock synchronization between wireless nodes, reducing the clock deviation between nodes to 2 microseconds. | C++ Serve as maintainer of module and manage a team of 3, perform effort estimation and task prioritization. Log analysis: Identify trends in customer data logged by device for frequent audio sources, average idle device times, preferred setup using Python. Also uncover bugs in the system from log information. | Python Equipment tracking: Created a database for maintaining a record of hardware devices allotted to employees and implemented queries to fetch data about hardware availability and usage by employees. | SQL Onboarding: Initial network setup by configuring the device in softAP mode and develop web services to connect to a network and retrieve connection status. | HTML, Lua, JavaScript Multiroom system management: Design and develop a module for setting up the devices in a session which included establishing a network connection between the devices with master node as access point and synchronizing the device clocks. | C++