Greater Paris Metropolitan Region
Passionate about the crossroads between Business operations and technology. Consultant / Business Analyst / Product Owner with over 17 years of expertise in IT & IT Services. Implementing IT Solutions such as POS / Xstore/ OMS / ERP / Contract Lifecycle Management -Legal Tech CLM solutions, unified commerce, Payment Integration Adyen, large-scale project delivery Agile + Waterfall. * VISA Status - EU Blue Card * USA Business Visa - B1/B2 • Led customer engagement from design through implementation and support • Managed scope, change request, delivery timeline • Facilitated Platform training to C level executives and various other third parties\end users\internal employees • Independently carried out meetings with customers to gather solution requirements - Proven track record of working along with cross-functional teams to drive digital transformation and operational excellence in global IT delivery environments. - Driving business transformation within diverse industries, including Retail, E-commerce, Automotive, and CLM. - Project executions included end-to-end product implementations from responding on RFPs, business impact analysis, requirement gathering, design, Development, QA to go-live and support. - I have mentored, managed and led teams of BAs and QAs. - Served in Sectors like Retail, E-commerce, Contract Lifecycle Management, Automobile, Airline, and Insurance in collaboration with geographically distributed teams along and for retailers Disney Retail, Estee Lauder, Peugeot Citron PSA, Icertis CLM, Rogers Telecom, Safaricom, Tata Retail I have held various roles: - Consultant - Business Analyst - Product Owner - Assistant Project manager - QA/Lead QA - SIT/UAT - Stakeholder Management - Trainer - Onsite - offshore team management | Coordinator Domains: - Retail / Supply Chain / eCommerce - Automotive - Contract Lifecycle Management - iCertis CLM - Airline - Payment The prime area of expertise/ Skills: - Systems analysis - BRD, FRD, FSD Design Documentation - Requirement elicitation - Design - Agile - SAFe - Create & Review of Solution Design Documents - Training of Business users - Testing- SIT/UAT, QA - Payment Integration Tools & Technologies - - Order Management System - Retail Oracle POS - MICROS Xstore, - Oracle Order Management Systems (OMS) - ERP - CLM -Icertis Contract Management - Support Sales | pre-sales activities - RFP - UML/ BPMN/ Flow Charts - MS Visio - MIRO - CMS - Aprimo DAM - SQL - API | Integration - Postman | REST | SOAP - JIRA - Confluence - ALM Application Lifecycle Management
At Estee Lauder Inc, my focus includes consulting and implementing Oracle POS X-Store solutions across European affiliates. The role demands a deep dive into the IT landscape to deliver the best-fit solutions, ensuring successful requirements elicitation, design, development, testing, and implementation. With this role and my prior engagement at Groupe PSA as a Manager Business Analyst, I've refined a knack for translating complex business needs into technical narratives, enhancing operational processes and customer experiences. Collaborating across functions, I've championed user story mapping and development to align business goals with innovative solutions. We've cultivated a team-oriented atmosphere to manage product roadmaps and utilize cutting-edge technologies. My mission is to track record of delivering changes that drive real improvements to business KPIs and OKRs.
ECS (Europe Career Support) is a volunteer-driven community of professionals dedicated to helping job seekers navigate the European and UK job markets through peer support, networking, and knowledge sharing. As an ECS Ambassador since August 2025, I contribute to the community by supporting job seekers, facilitating knowledge exchange, and strengthening engagement between candidates and employers. I actively participate in initiatives that improve members’ employability, visibility, and confidence in their job search journey. • Contributed to a community supporting 1,000+ professionals across Europe and the UK. • Supported multiple candidates in improving their professional profiles, resulting in increased interview opportunities and recruiter engagement.
I successfully drove initiatives to modernize supply chain IT solutions at Peugeot Citroën, leading to significant improvements in efficiency. • Spearheaded the implementation of autonomous warehouse management solutions, reducing operational costs. • Engaged with stakeholders to develop high-level solutions that aligned with business objectives. • Enhanced legacy WMS systems through detailed technical documentation and strategic planning. My mission is to track record of delivering changes that drive real improvements to business KPIs and OKRs.
• Managed two successful end-to-end Icertis Contract Lifecycle Management projects, leading project delivery team and ensuring project completion. • Conducted product demos, gathered requirements, and performed business analysis to meet client needs. • Configured CLM within Icertis Contract Lifecycle Management system, ensuring smooth implementation and client satisfaction.
Delivered 2 end-to-end Icertis CLM implementations within 12 months. Facilitated stakeholder workshops, requirement elicitation, and configuration for CLM systems. Enabled legal & procurement teams to streamline contract lifecycle, reducing cycle times.