Neelam Tiwari

AI Enthusiast |OperationExcellence/Optimization& ITAutomation|Technical/Service Program/Project Mgmt |Colloborative Leadership|ComplianceTrng & Ops|D&CI /SustainabilityAlly|Just a Volunteer| GreenTeam India Founder

Greater Bengaluru Area

About

 Over 20 years of experience in software development life cycle involving in system study, analysis, development, debugging, testing, implementation and maintenance of various business application system.  Managing, guiding, leading and motivating a team of 13 members and instilling in them a sense of confidence to deliver peak levels of performance.  Innate strengths in drawing team resources and providing them guidance and leadership to maximize team productivity and morale to deliver the project within defined cost/ time parameters.  Flexible to work at client’s premises. Possess in-depth knowledge for trouble-shooting programs/modules; Specialized in Integration of modules;  Self-driven, amiable, focused and result oriented with fine tuned analytical and strong logical skills. Excellent written and verbal communication skills.  Strong knowledge in Internet Technologies, Business Applications requirements (logics, functional & technical) and Databases. Experience in design, development and implementation of Web based applications for various clients.  Responsible for Project Co-ordination, Management of Project Life cycle, providing support to multiple projects and ensuring seamless operations by taking Defect Prevention steps for the various projects  Attended many Clients’ Meeting for the Business / Project related issues.  Handful of experience in Web based Dataware-housing project in Manufacturing sector, Online Money Transaction & E Commerce projects.  Training various teams on technologies and several projects Specialties:  Strong believer of “Customer Is King”, and possess excellent customer focus  Coordinating the Projects with various work-groups in order to deliver the projects effectively, efficiently and on time  Research and keep abreast of evolving trends and innovations in the industry  Self Motivated,Proactive,Result Oriented,Good Negotiating/Organizing/Analysis skills  Good Decision Making & Delegation Skills and Building Relationships

Experience

  • Senior Manager - Global Learning Services, Publishing at Oracle India Pvt. Ltd
    Dec 2022 - Present · 3 yrs 8 mos

  • Oracle India Pvt. Ltd (17 yrs 11 mos)
    • Group Manager : Employee Training Services
      Apr 2020 - Nov 2022 · 2 yrs 8 mos

    • Group Manager - Global Employee & Partner Training
      Oct 2013 - Apr 2020 · 6 yrs 7 mos

    • Senior Manager- Global Employee Training
      Aug 2011 - Sep 2013 · 2 yrs 2 mos

      Responsible for online training for Global Employee & Partners, newsletters, learning centers, Learning paths and Reports. Also handles compliance courses and its reminders.

  • Team Lead at ADDR.Com
    2002 - 2005 · 3 yrs

    Worked on Conceptualizing/Creating real-time applications, handled Resellers, e-commerce, escalated customer issues, training for team members and operations.

  • Software Engineer at ST Infotech Pvt Ltd
    Apr 2000 - Mar 2002 · 2 yrs

    • Creation of various clients websites • Designing, development, validation and implementation of various Business Application Systems like Online money transfer, Datawarehousing-Sunwear, Airline ticketing System • Designing, Development of e-commerce projects –Kerbshop.com, Nama Designs • Lead team of 4-6 people for various Business & Project Analysis • Co-ordination between various project teams and acting as channel between teams and Project Mentor

  • Project Assistant at Aeronautical Development Agency
    Oct 1998 - Oct 1999 · 1 yr 1 mo

    • Development and designing of Simulation of Environment Control System & Hydraulic System • Development of Simulation on Engine Ground Run & Emergencies (LCA) • Interaction with IAF Officials (AFTC, Bangalore), Engineers, Visualizers, Artists for planning the layout with enhanced Images, Drawings & Audio • Documenting various Simulation training modules • Co-ordination between various project team across departments