Marchwood, England, United Kingdom
With extensive experience in payroll operations, HRIS implementation, and process optimisation, I have successfully led high-impact projects across multiple industries, including HR technology, financial services, and public sector administration. My expertise spans US & EMEA payroll, HRIS deployments, and operational efficiency, driving revenue growth and enhancing service delivery. I have managed end-to-end implementation projects, ensuring seamless transitions from sales to execution while optimising system configurations to maximise long-term value. Notably, I have led software migrations, improved payroll operations, and introduced automation strategies that reduced errors, increased compliance, and delivered cost savings. Beyond implementation, I contribute to strategic initiatives, identifying revenue opportunities, improving customer satisfaction (NPS), and enhancing operational workflows. My leadership in team development, vendor management, and compliance has consistently strengthened business performance and customer retention. Passionate about driving efficiency and innovation, I leverage data-driven insights and cross-functional collaboration to deliver scalable solutions that support business growth and operational excellence.
• Managed payroll processing, training, and management for a remote UK-based team. • Spearheaded change and transformation initiatives, implementing projects with a focus on overpayment and pensions. • Achieved streamlined payroll processes, resulting in increased efficiency and accuracy.
Testing 2025/26 Legal Patch, organise Overpayments Reconciliation and Implementation or Recovery Process, BAU Payroll.