Mountain View, California, United States
At Pure Storage, my tenure as Senior Director of Engineering is characterized by a deep commitment to strategic leadership and the professional development of our engineering teams. With a focus on fostering long-term customer relationships, our efforts are geared toward creating cutting-edge software development solutions that drive the industry forward. Our team's dedication to excellence has been instrumental in advancing software-defined storage technologies. Collaborating with global partners, we've honed our ability to deliver enterprise-level software products that not only meet but exceed customer expectations, all while nurturing a culture of continuous learning and agile practices within our organization.
Patented software from Atlantis transforms storage in the datacenter in the same way virtual machines (VMs) have transformed the server landscape over the last 10 years. Atlantis also uniquely enhances any storage hardware to perform up to ten times faster and increases its effective capacity by up to ten times. This new storage component of the Software-Defined Datacenter enables enterprises to use any storage for any application while using software profiles to configure its performance, capacity, and availability. The resultant storage runs at lightning speed and minimizes the impact in hardware and network infrastructure. Atlantis offers it core offering in two form factors, software only solution (Atlantis USX) and hyper convergence solution in close partnership in Dell and HPE and through reference architecture on x86 hardware. ❖ Leading geographically distributed entire engineering team which focuses on core storage and management capabilities. ❖ Successfully released multiple Atlantis USX releases and Hyper converged (Atlantis Hyperscale) with continued differentiators in the market. ❖ Delivered product quality improvements and roadmap to increase company-wide revenue by ~20%. ❖ Successfully released new product Atlantis Workspace Stack in close partnership with Citrix and HPE.
Leading Infoscale Enterprise Quality and (Performance) Engineering after organization restructuring, which includes addressing product quality concerns and ensuring efficiency and cost containment. Manage eight direct reports and $9M budget. Oversee Customer-Centric and Partner Engineering Teams to deliver and collaborate with partners for certifying Infoscale Enterprise and Partner hardware, primarily storage systems. Drive operational efficiencies across organization by implementing automation and tools. Work closely with Product Management to align product roadmap. ❖ Drove Agile transformation across 900-person organization. Reduced cost of quality from 21% to 14% after delivering first release through Agile process. ❖ Developed Customer-Centric Quality / Testing Team that addressed quality challenges with Top-50 Information Availability customers after implementing program. Generated $300M+ in revenue inception. ❖ Drove collaboration with business partners after representing organization in (Redhat) partner meetings to promote value of Infoscale Enterprise Products. ❖ Saved organization $4M in annual budget and drove investment to emerging products by leading organizational optimizations that targeted tools, automation, and process. ❖ Improved quality workflow and potential for increased competitive edge after establishing Engineering Open House for engineers to share their ideas and demonstrate innovation and process improvements. Note: Veritas separated from Symantec in Oct 2015.
Targeted new innovation in product and addressed key issues for Symantech, such as performance and resiliency for Information Availability Division to expand output in Linux platform. ❖ Created revenue-generating opportunity by enabling development of and introducing shared nothing architecture based solution (“Flexible Storage Sharing”) to allow for hyper convergence use cases. ❖ Led team to become first in business Division to file 16 patents on shared nothing technology. ❖ Addressed network-bandwidth-utilization issues with replication technology by introducing compression capability, which increased replication throughput 60%. ❖ Drove Linux Platform Enablement with Information Availability products while collaborating with Redhat and SuSE to ensure seamless product integration. ❖ Earned Symantech MVP award.
Relocated and turned-around team concerning stability and introduction of new technologies. ❖ Increased group from 58 engineers to 106 to focus on new innovation and expand capabilities in existing product, VERITAS Volume Manager. Grew focus on end-to-end product ownership. ❖ Established team stability by hiring key talent and developing rigorous training to onboard team members. ❖ Ensured product capabilities were meeting customer expectations by expanding teams’ focus to interact with APJ customers and partners. Visited 20+ customers in China, Korea, and Singapore to strengthen customer relationships and product quality. ❖ Collaborated with HP to proliferate VERITAS products in HP-UX environments. ❖ Honored with Rock Star Award from Enterprise Product Group.
Built team to focus on customer experience and resolving customer issues. ❖ Developed Customer Response Team of 20 engineers across 3 geographies from ground up. Strengthened and solidified customer engagement and trust. Designed team with capability of releasing engineer to travel to critical customer situation(s) if needed. ❖ Created process and methodologies to deliver software releases to customer in addressing reported concerns and issues. Developed “Community of Practice”, focusing on continuous improvement and fostering ongoing collaboration. ❖ Constructed new set of metrics to measure quality and overall satisfaction. ❖ Designed and implemented many changes that VERITAS continues to benefit from and use. ❖ Achieved department, MVP award.