Thrissur, Kerala, India
Provided exceptional customer service, addressing passenger queries, managing seat assignments, and handling baggage issues. Monitored flight schedules, alerted teams to delays/cancellations, and ensured timely turnaround of aircraft. Coordinated check-in processes, issued boarding passes, and directed passengers to gates, while also overseeing luggage handling and loading. Collaborated with ground crew to ensure efficient aircraft preparation, completed flight paperwork, and confirmed safe departure.