Philadelphia, Pennsylvania, United States
High-Impact Payroll Leader | 4,800+ Employees | Multi-State, Union & International Compliance I am a Payroll Specialist dedicated to transforming payroll from a reactive, manual function into a proactive, scalable operation. With a career spanning high-growth corporate environments and fast-paced entertainment productions (Disney, Netflix), I specialize in managing complex, large-scale cycles for 4,500+ employees across 360+ locations in 47 U.S. states and Canada. I thrive on solving the puzzles of payroll, whether it’s navigating intricate union regulations, automating manual audits, or managing multi-state compliance. My approach combines data-driven logic with a focus on the employee experience. In high-volume environments, accuracy isn’t optional, and neither is trust.
• Direct end-to-end payroll for 4,800+ employees across 47 U.S. states and Canada, overseeing 350+ local tax accounts and 360+ locations for a decentralized workforce. • Execute complex weekly and bi-weekly cycles, driving accuracy through rigorous timecard audits, payroll balancing, and rapid-response off-cycle payments. • Administer multi-jurisdictional garnishments, benefits, and 401(k) programs in strict accordance with varying state, provincial, and local laws. • Resolve complex systemic issues by identifying root causes and implementing data-driven corrective measures across all tax jurisdictions. • Reduced processing cycle time by 35% through audit automation and workflow redesigns optimized for high-volume operations. • Lowered payroll correction volume by 70% by streamlining audit workflows and redesigning manager onboarding resources. • Modernized payroll from a reactive model to a proactive, scalable function, significantly reducing manual adjustments and compliance risks.
• Oversaw high-volume, multi-state payroll operations, including complex union populations, ensuring accuracy and compliance with labor agreements • Maintained the integrity of employee data within UKGPro, processing all data changes related to payroll, benefits, PTO, employment verifications, job changes, salary, and terminations, ensuring prompt and accurate record-keeping • Resolved payroll discrepancies, providing support for all employee inquiries via Zendesk ticketing system, virtual meetings, and face-to-face engagement • Prepared weekly, monthly, and quarterly financial reports, including summaries of earnings, tax deductions, and union dues, for team audits, finance teams, and management requests, transforming payroll data into actionable insights for audits and planning
• Executed weekly payroll for over ten unions, strictly adhering to union regulations and ensuring impeccable accuracy. • Conducted comprehensive audits of employee payments, meticulously tracking overtime, holiday, and sick leave to uphold payroll integrity. • Managed the onboarding process for cast and crew, ensuring efficient timesheet collection and on-time paycheck distribution.
• Supported the maintenance of general ledger entries, ensuring meticulous accuracy for monthly closing procedures. • Collaborated with the finance team to prepare comprehensive financial reports and proactively address discrepancies. • Contributed to budget planning and cost analysis, optimizing resource allocation across departments to achieve financial objectives.
• Served as the primary payroll liaison for cast and crew, resolving complex payroll inquiries and issues to ensure optimal performer satisfaction. • Processed daily payroll for over 800 background performers, consistently ensuring timely and accurate compensation. • Developed and implemented efficient filing systems that enhanced organization and compliance with studio standards.
• Managed vendor accounts, ensuring precise invoice coding and expedited payment processing. • Maintained accurate and up-to-date financial records, significantly enhancing reporting efficiency. • Assisted in reconciliations and expense tracking, contributing to accurate financial reporting. • Developed strong analytical skills and attention to detail in a fast-paced environment.
• Authored and implemented a comprehensive customer service script, standardizing communication and improving consistency across the organization. • Coordinated inter-departmental efforts to efficiently troubleshoot system and user issues, resulting in a significant reduction in downtime. • Maintained high standards of quality assurance through dedicated follow-up support, resulting in improved customer satisfaction.