Singapore, Singapore
I am a seasoned Fintech Professional with a track record in Transformation & Change Management within the Financial Services sector. With nearly two decades of experience in Fintech enterprises, a decade in financial institutions, and five years in management consultancies, I bring a wealth of expertise across these industry segments. My strength lies in developing innovative solutions seamlessly blending business and technical considerations. I specialize in aligning cutting-edge IT solutions and leveraging Artificial Intelligence, Robotic Process Automation and Cloud Computing to meet business objectives. What sets me apart is my ability to convey concepts and ideas to a diverse audience, from junior staff to senior C-suite executives. My goal is to contribute to the growth and expansion of a Fintech organization, both regionally and globally. I specialize in conceptualizing and architecting business and IT solutions for the financial services sector, covering core banking, digital banking, customer experience, wealth management, trade finance, anti-money laundering & fraud management. Additionally, my skills extend to project management, professional services, and presales advisory. My key achievements include: • Led presales efforts leading to signed deals worth > USD100 million dollars • Implemented core banking replacements regionally and locally for a few banks • Played a major instrumental role in setting up of ABN AMRO Bank’s Van Gogh Preferred Banking in China • Strategy and execution of ABN AMRO Bank’s response to the SARS Emergency across Taiwan Skills: Fintech Presales | Banking and Financial Services Consulting | Transformation and Change Management | Project Management and PMO | Management Consulting | Business Strategy | Business Development | Communication | Strategy | Customer Relationship Management (CRM) | Customer Service | Vendor Management | Business Process Improvement | Core Banking Implementation and Transformation | Offshoring | Business Transformation | Portfolio Management | Business Architecture | Operational Risk Management | Business Process Re-engineering | Outsourcing Email: [email protected] Mobile/Whatsapp/Viber: +65 9007 6742
Advised banks on strategy, risk, leveraging business alignment, enablement, customer value propositions, process re-engineering, distribution systems design, cost re-structuring, resource management, product matching with customer risk appetite, Know-Your-Customer, Target Operating Model design and roadmap development, system selection & implementation, issues & risks management, etc. Strategic design for a consumer banking business in Philippines leading to bank branches being segmented into mass consumer, SME business “stores” and other specialized branches 1yr Change Management for a consumer banking acquisition project in an ASEAN country worth >USD100M
Business development and sales opportunity pursuit leading to wins of >USD100M in sales. Performs in-depth analysis on RFIs/RFPs received from prospect clients to gauge product fit and chances for success; spearheads and ensures quality responses to meet stipulated deadlines Solution consulting to client banks, leading teams from different areas of expertise and creating win-win practical and implementable solutions for clients by combining in-house and/or partner solutions Research studies assessing market feasibility and develop go-to-market strategies for solutions in the APAC region Strategize on best approach for sales opportunities, from client experience to business architecture and target operating models, and incorporating enhancements and value-add functions, features and services to make the overall proposition irresistible to clients Design value propositions and prepare presentations, position papers, product demos, POC workshops in support of sales and presales efforts Areas of expertise include digital onboarding, eKYC & identity verification, digital marketing, core banking and enterprise customer systems, anti-money laundering and enterprise fraud, loan origination, servicing, and debt collections, trade finance, etc. Advisory to Sales Team serving by providing advice on banking best practices, IT operations, customer experience and enablement solutions, compliance, risk and security, etc.
Advised banks on strategy, risk, leveraging business alignment, enablement, customer value propositions, process re-engineering, distribution systems design, cost re-structuring, resource management, product matching with customer risk appetite, Know-Your-Customer, Target Operating Model design and roadmap development, system selection & implementation, issues & risks management, etc. Led Change Management project in an ASEAN country worth >USD 5 million.
Business development and sales opportunity pursuit leading to wins of >USD10M in sales. Performs in-depth analysis on RFIs/RFPs received from prospect clients to gauge product fit and chances for success; spearheads and ensures quality responses to meet stipulated deadlines Solution consulting to client banks, leading teams from different areas of expertise and creating win-win practical and implementable solutions for clients by combining in-house and/or partner solutions Research studies assessing market feasibility and develop go-to-market strategies for solutions in the APAC region Strategize on best approach for sales opportunities, from client experience to business architecture and target operating models, and incorporating enhancements and value-add functions, features and services to make the overall proposition irresistible to clients Design value propositions and prepare presentations, position papers, product demos, POC workshops in support of sales and presales efforts Areas of expertise include digital onboarding, eKYC & identity verification, digital marketing, core banking and enterprise customer systems, anti-money laundering and enterprise fraud, loan origination, servicing, and debt collections, trade finance, etc. Advisory to Sales Team serving by providing advice on banking best practices, IT operations, customer experience and enablement solutions, compliance, risk and security, etc.
Advised banks on strategy, risk, leveraging business alignment, enablement, customer value propositions, process re-engineering, distribution systems design, cost re-structuring, resource management, product matching with customer risk appetite, Know-Your-Customer, Target Operating Model design and roadmap development, system selection & implementation, issues & risks management, etc. Strategic design for a consumer banking business in Philippines leading to bank branches being segmented into mass-consumer "business stores” and other specialized branches worth >USD10M Played either leading or individual contributor PMO roles in major projects worth from USD6M-200M, such as: o 2-yr Core banking evaluation, selection and implementation project for a Dutch bank in Indonesia o 18-month Branch transformation + Wealth Management System transition for a regional bank acquisition in APAC involving 4 countries in APAC region