Dubai, United Arab Emirates
Restaurant Supervisor with 5 years if managerial experience. Following best practice procedures and providing high levels of customer service. Outstanding troubleshooting ability, quick resolving customer issues while retaining company reputation.
Mentored and supported new employees to maximize team performance. Led by example in completing all tasks with energy and enthusiasm, aiding a positive team mentality. Managed payroll and rotas with HR and accounting software. Successfully managed up to 19 employees per shift by monitoring workload, assessing performance and assigning duties. Used coaching and mentoring talents to develop junior staff members, increasing competent, confident team performance. Briefed teams on daily operational requirements, motivating and incentivizing staff to work tirelessly to achieve them. Upheld company standards and compliance requirements for operations and cleanliness of all areas.