Nathan Bofinger

Product Support Specialist

Bangor, Maine, United States

About

Assisting customers with orders i.e. product part numbers, filling orders, tracking shipments, processing returns and issuing credits. Product ordering issuing P.O.s.

Experience

  • Self Employed Internet Content and Artist. at Self Employed
    Jun 2016 - Present · 10 yrs 2 mos

    Making internet content and editing content for a profit. And making art i.e. drawing, painting (acrylic and oil). Chainsaw sculptures. It enabled me to care for my father who was suffering from dementia.

  • Product Support Specialist at Gas-Fired Products Inc
    Jul 2016 - Jun 2025 · 9 yrs

  • Inventory Specialist at GMi
    Oct 2014 - May 2016 · 1 yr 8 mos

    Processing and receiving daily deliveries and distributing received ultrasound parts, probes and systems to correct department. Pulling and processing all ultrasound orders for shipping through Epicor. Maintaining a clean and safe work environment. Maintaining inventory Processing sold ultrasound machines for shipment. Shipping orders through Fed Ex, UPS or 3rd party.

  • Asset Manager at The Remi Group
    Oct 2007 - 2016 · 8 yrs 4 mos

    Facilitating the prompt repair of various equipment (i.e. MRI's, X-ray units, Dialysis Machines, Copiers) in a fiscally prudent manner.

  • Dispatch Manager at Affiliated Material Services
    Oct 2000 - Jun 2007 · 6 yrs 9 mos

    I was hired in 2000 to the position order clerk data entry clerk at Affiliated Materials Services. I was promoted to lead dispatcher one year later. My role was to provide support to 14 drivers who serviced multiple hospitals and managed care facilities across eastern Maine. I was responsible for processing all driver log sheets on a daily basis. Providing directions to locations for pickups and drop offs. Facilitating expeditious deliveries. I was also responsible for accounts receivable and payable and month end billings for the transportation department. I also had the responsibility of handling all inbound customer service calls, courier requests and complaints. Processing all x-ray deliveries for The Eastern Maine Medical Hospital through either UPS Fed EX or through local couriers. Traveling on the road handling installations for doctor s offices across New England. Installing X-ray view boxes, exam lights, otoscopes, exam tables, scales, stiediometers, patient privacy curtains. While managing the transportation department remotely.