Greater St. Louis
Software engineer and SaaS professional with 7+ years of relevant experience. Passionate about helping people and orgs solve technical challenges, and delivering efficient solutions.
Engineer and support large-scale Sourcegraph deployments, enabling developers to search, understand, and automate code at scale. Deliver reliable, high-performance environments across both cloud and on-premise architectures. Partner closely with engineering teams to streamline CI/CD pipelines, automate configuration management, and strengthen observability across distributed systems. Develop and own internal tooling to enhance team efficiency, including an application that surfaces key customer usage metrics; enabling faster diagnostics, improved visibility, and data-driven troubleshooting.
Delivered advanced technical support across both Gainsight CS and PX platforms, specializing in REST APIs, data integrations, and cloud-based deployments. Owned and managed escalations for Gainsight’s largest and most strategic enterprise customers, providing hands-on expertise across complex Salesforce, AWS, and data pipeline environments. Partnered closely with engineering and product teams to drive timely resolutions, ensure system reliability, and uphold customer trust at scale.
Provided advanced technical troubleshooting and system support for Gainsight CS, focusing on API connectivity, data synchronization, and configuration across customer environments. Partnered with engineering to identify and resolve systemic issues, improving platform performance and customer experience.
Completed an intensive 12-week full-stack development coding bootcamp. Built and implemented REST APIs and end-to-end web applications using JavaScript, Node.js, Express, MongoDB, and modern front-end frameworks. Applied Agile principles and version control best practices to design, deploy, and iterate on production ready software solutions.
Solely managed and optimized a digital asset inventory of over 1,000 advertising units, ensuring data accuracy, visibility, and system integrity across platforms. Streamlined tracking and reporting processes through data-driven oversight, improving operational reliability and cross-team access to critical information.