Avon Lake, Ohio, United States
Malco of Ohio is the sales and distribution wing of Malco Products Inc., a leading chemical manufacturer of specialty cleaning and detailing products for the automotive, marine, aviation and industrial customer. As the Sales Representative for the Greater Cleveland Area, I develop and foster relationships in a variety of businesses including dealerships, body shops, and reconditioning centers. I continually strive to increase sales by educating and training the end user on the features, benefits, and application of our product offering. My day-to-day responsibilities require a commitment to environmental compliance and safe work practices. In the last five years I have doubled sales in what had been, before my employment, a stagnant territory.
District Manager Cleveland Market 2012-2016 As the top-performing Manager of an 8-store district generating over $5 million in annual sales for a national company specializing in drive-thru oil changes and maintenance services, provided leadership, cutting-edge initiatives, strategically mapped directives, and creative solutions as challenges arose throughout all facets of ensuring a team of 75+ employees consistently provided exceptional customer service to the district’s 100,000+ new and repeat customers per year. Area Corporate Trainer Cleveland Market 2010-2012 As a result of completing extensive safety training while serving in the Coast Guard Reserves, combined with exceptional communication skills and an ability to identify and develop the best in each person, was selected to design, implement, and deliver the corporation’s safety and sales programs throughout all 27 locations in the Cleveland market. Service Center Manager (multiple locations) Cleveland Market 2007-2010 Transformed underdeveloped service centers into customer-centric, profit-generating locations.
Missions & Roles • Marine Science Technician, Marine Safety Unit, Cleveland, Ohio 2010-2012 • Deployment, Operation Iraqi Freedom, Kuwait 2008-2009 • Special Missions Training, Quantico, Virginia 2007 • Port Security Specialist, Port Security Unit 309, Port Clinton, Ohio 2006-2010 Specialized Training: • Marine Science Technician A School • Port Security Specialist A School • USCG Basic Training • Petty Officer Leadership and Management School • OSHA Hazardous Waste Operations and Emergency Response • First Responder and On Scene Incident Commander • Facility Inspector • Port State Control Officer • Pollution Incident Response • National Incident Management System (NIMS) • FEMA Emergency Management Institute • Combat Life Saver Course Honors & Awards: • Armed Forces Reserve Medal with mobilization device • USCG Reserve Good Conduct Medal • Global War on Terrorism Expeditionary Medal • Commandant Letter of Commendation (performance of duty in support of Operation Iraqi Freedom) • USCG Meritorious Unit Commendation (performance of duty in support of Operation Iraqi Freedom) • Navy Sea Service Medal • Port Security Insignia • National Defense Service Medal • Honorable Discharge after fulfilling enlistment commitment
Operations Department Park Manager Training Program 2005-2006 Hinckley, North Chagrin, and Rocky River Reservations Embraced the opportunity to work in, learn about, and contribute to various facets of the Operations Department as a member of the Park Management Training Program. Participated in and completed numerous training and educational programs designed to develop and enhance park management knowledge, skills, and confidence in facility operations, payroll, Human Resources, maintenance, park improvement programs, stewardship, and community relations. Natural Resources Team Member 2001-2002; 2004-2005 Mill Stream Run Reservation and Reservations Park wide Assisted on a variety of projects developed to ensure the department’s successful and continuous conservation of natural resources and sustainment of healthy, functioning ecosystems: Deer Culling Program, Geese Control Management, Wild Grapevine Control Project, Fish Stocking Program, and Lake Erie Watershed & Wetlands Restoration Project. Park Maintenance Laborer & Crew Leader 1996-2001 seasonal Mill Stream Run, Big Creek, and Ohio and Erie Canal Reservations For seven seasons, worked as an integral member of a team in the care and maintenance of the Cleveland Metroparks. Cleaned, restocked, and completed various housekeeping chores at all the Reservation’s shelter houses, restrooms, and rental facilities. Removed trash throughout the Reservation’s grounds. Trimmed shrubs and trees. Watered and mowed grass. Mulched, weeded, and watered flowerbeds and landscaped areas; planted trees, shrubs, perennials, and annuals. Safely and properly operated manual and automatic vehicles and trucks, ATVs, riding mowers. trimmers, tractors, chain saws, generators, light construction equipment, front-end loaders, back hoes, dump trucks, water trucks, skid steer loaders, rototillers, string trimmers, bed edgers, gas-powered shears, backpack blowers, sprayers, pumps, irrigation equipment and other job specific tools.