Singapore
As a CSM at YesWeHack, I work with customers across APAC to help them get the most out of their bug bounty and vulnerability disclosure programs. My goal is to make sure every client feels supported, engaged, and confident as they strengthen their security with the help of our amazing hacker community. Day to day, that means guiding program setup, making onboarding smooth sharing best practices, and being a trusted partner through their journey. At the heart of it, my role is about building strong relationships and turning complex challenges into long-term wins for our clients.
I’m passionate about helping businesses unlock the full potential of our platform. I work closely with B2B clients to ensure their onboarding is seamless, drive ongoing engagement, and implement improvements based on their feedback. My goal is to not only meet, but exceed client expectations, helping them thrive in their learning and development journey. In addition, I play a key role in bridging the gap between our clients and KodeKloud’s technical teams. By gathering insights from customers, I collaborate with product managers, engineers, and developers to enhance our Business Plan offerings and shape the development of new features. I provide a customer-centric perspective to our technical teams, ensuring that the solutions we build are practical, scalable, and aligned with our client's needs.
KodeKloud offers immersive learning experiences that guide your team members to master DevOps. Regardless of previous experience. Accelerate your company’s growth by taking your team to the next level with our in-depth courses, hands-on labs and cloud playgrounds. https://kodekloud.com/business/