Zaandam, North Holland, Netherlands
I am a customer support professional with strong problem-solving skills and a clear focus on customer satisfaction. I am accustomed to adapting quickly, communicating effectively, and maintaining an overview even in high-pressure situations. I do not focus on problems, but on solutions. Through my structured approach and strong organizational skills, I ensure that processes run smoothly and that customers receive the support they need. My strength lies in combining a customer-oriented mindset with planning and organization. I enjoy working collaboratively, have strong interpersonal skills, and am able to coordinate people and tasks efficiently.
As a customer service representative at Chane I am passionate about building strong relationships and creating meaningful connections with customers. Going the extra mile to understand their needs and deliver exceptional service is what motivates me every day. I strongly believe that customer excellence is achieved through a combination of responsiveness, reliability, and genuine care. I thrive in dynamic environments where multitasking, prioritization, and problem-solving are essential. Working collaboratively with colleagues and stakeholders allows me to achieve the best possible outcomes for both customers and the organization. I gain energy from being part of a supportive, professional, and safety-focused team where people trust and help each other to succeed. At Chane, we are committed to making a difference by being the most responsible, reliable, and trusted partner in our industry. We believe that happy and engaged employees create outstanding customer experiences. By fostering a culture of teamwork, service excellence, and continuous improvement, we strive to exceed expectations and build long-lasting relationships with our customers every day.
Ondersteunen bij het organiseren van verschillende beurzen op het gebied van arbeidsmarktcommunicatie. Mede organiserevn van o.a. De Nationale Carriérebeurs, Carriérebeurs Overheid, Diversity Works, De Nederlandse Carriéredagen. Werkzaamheden: Contact onderhouden met klanten/exposanten, notuleren vergaderingen, facturatie, op de beurzen aanspreekpunt voor klanten, aansturen officemanager en oproepkrachten, boeken van artiesten, andere administratieve werkzaamheden.
Opnemen en doorverbinden telefoon, administratieve werkzaamheden, archiveren, ontvangen bezoekers, notuleren, voorraadbeheer, postverwerking, administratieve ondersteuning van verschillende afdelingen zoals Sales en Marketing.