Los Angeles, California, United States
Piano Teaching: Developed curricula so students progressed 300%-plus faster than the standard curricula available. Community Building: Established and maintained successful studio serving 40-plus weekly students, demonstrating long-term relationship building and retention strategies Event Coordination: Organized recitals, competitions, and performance opportunities, managing logistics for events with 100-plus participants Content Development: Created educational content for Piano Technicians Guild, helping students optimize performance preparation, teacher selection, and piano choices
Online Community Development: Established and managed Discord server from ground up, implementing moderation systems, channel architecture, and community guidelines to foster community among traveling nomads Community Moderation: Created and enforced community standards, trained volunteer moderators, and implemented escalation procedures for conflict resolution
Precision Detail: Provided transcription for legal proceedings, maintaining 99% accuracy across criminal, civil, tax, and compliance cases Quality Assurance: Researched legal cases and industry terms to ensure transcript accuracy
Patient and Kind Service: Helped people with compassion and patience with their technical support problems Troubleshooting: Took ownership of clients’ problems and worked with them until their problems were solved
Metadata Pioneer: Advocated for the use of encoded metadata in the ePub format Print and eBook Design: Typeset print books and hand-designed and hand-coded eBooks to create beautiful books appealing to consumers with maximum readability Increased Sales: Improved author sales over 2,000 sales a month through the strategic use of metadata