Lausanne Metropolitan Area
Trade compliance professional with 15+ years of experience in multinational environments, specializing in customs, export controls, sanctions, and vendor-managed operations. Strong background in governance of outsourced analytical services, cross-functional coordination, and trade risk management including implementation of AI-enabled solutions in global trade. Recognized for delivering compliant, cost-efficient, and reliable operations in complex regulatory and geopolitical environments.
• Build strong cross-functional partnerships with Legal, Sales, and Supply Chain to anticipate global trade law changes, deliver best-practice compliance solutions, and mitigate geopolitical risk while maintaining high customer satisfaction. • Support M&A initiatives by conducting trade compliance due diligence across customs, export controls, and sanctions, and advising stakeholders on post-acquisition integration requirements. • Lead AI-driven automation initiatives to streamline trade and IT compliance processes, enabling advanced data analytics and improved operational efficiency. • Drive measurable cost and performance improvements through optimization of outsourced labour ($1.5M annual savings), strengthening collaboration with global brokers and freight forwarders, and reducing shipping document amendments by 25%. • Manage outsourced trade compliance operations (25 FTE equivalent) through vendor governance, KPIs, and quality assurance, covering shipping documentation, HTS classification, and broker coordination.
• Proactively analysed global trade regulations and sanctions, identifying non-compliance risks and implementing mitigation strategies to safeguard Cisco’s global operations. • Strengthened global import compliance frameworks by developing import policies (broker selection, POAs, IORs) and conducting rigorous broker audits to ensure consistent regulatory adherence. • Oversaw vendor-delivered analytical trade compliance services (20 FTE equivalent), with responsibility for SLA management, accuracy, and escalation handling.
• Led compliance reviews and KPI-driven performance management for 12 customs brokers across EMEA and APAC, using brokerage data analysis to support audits and continuously improve compliance outcomes. • Oversaw end-to-end trade documentation processes, including shipping document updates, issuance of Certificates of Origin (NL Chamber of Commerce), and coordination of Letters of Credit processing. • Coordinated outsourced trade compliance analytical activities via third-party vendors (Broker Management, Broker Validation Support, Shipping Document Generation, HTS Classification).