United States
- Lead iterative workflow sessions with users, stakeholders, and developers to determine preferences, narrow in on functional specifications, and elicit detailed, actionable requirements - Effectively manage cross-functional team with a collaborative mindset and through establishment of meaningful and productive relationships - Responsible for creating a Solution Document for each standalone initiative that, after sign-off, serves as a contract of functionality requirements for sponsors, users, and developers - Serve as the effective Scrum Master for a single stream of development focus – leading Agile ceremonies and providing high-level guidance/oversight to ensure steady project velocity - Create low-fidelity, functionality-focused visuals to better facilitate requirements gathering and understanding as well as to provide UX team with a graphic counterpart of the Solution Doc - Develop and maintain relationships with individuals at all levels and across a variety of business units in order to facilitate meaningful communication and ensure effective expectation management
- Perform various investigations and remediation to ensure application quality and effective issue resolution - Responsible for a variety of ad-hoc internal projects spanning a broad range of focus areas - Organize and assist in the management and execution of monthly deployments - Catalog instructional documentation around internal systems and processes - Facilitate communication of internal needs with external support partners - Maintain detailed write-ups of all production-related issues & solution implementation - Institutionalize unstructured knowledge base of legacy processes and business logic to further educate peers and discover probable points for improvement - Sole ownership of QA tasks and responsibilities (test case definition, execution, and result reporting) - Mentorship and management of QA intern
Developing and executing comprehensive front-end testing suites Formulating automation solutions to augment existing QA efforts Thorough knowledge base of the software development lifecycle and adherence to a SCRUM methodology Occasional manual testing working with both front-end and database level test cases BDD (Gherkin) style tests using Cucumber and Selenium Webdriver
- Facilitation of cross departmental efforts involving marketing and development team - Coordination with Research team to drive and communication client implementation requirements - Ownership of tasks utilizing various e-commerce platforms including Google Analytics and AdWords, Magento eCommerce (back- and front- end). - Assisting in various SEO and SEM projects including keyword research, competitor analysis, linkbuilding, etc.
- Responsible for rebuilding online catalog - Crafted enhanced product specifications through vendor correspondence and independent research - Created website content using Adobe Photoshop, Dreamweaver and basic HTML