Natalie J. Cookson

Focused on Operational Excellence for Employees and Customers

Greater Boston

About

With a dynamic background working across both the public and private sector, I have served as a key leader and strategist for Fortune 500 companies, government agencies, and political campaigns. I leverage a forward-thinking approach to mobilize and lead teams to achieve organizational goals and reach optimal results. I am skillful in communicating with executive leaders and government officials to guide data-driven decision making throughout all levels of an organization. In my current role as Chief of Staff, I manage the strategic planning and operations for a high-profile presidential campaign. I collaborate closely with all campaign members and organize daily logistics in alignment with campaign objectives. I also advise the candidate on resourcing and outreach strategies. I also advised the Department of Defense Intelligence Information System (DoDIIS) Chief Information Officer (CIO) to evaluate and deliver improvement plans for a $1B IT organization. I also provided internal consulting expertise for resource-related business strategy, special projects, risk management, program evaluation, and internal investigations into major issues. In my private sector experience, I served as the head of business development for Distilled Identity where I oversaw the full rebranding process from creating a vision all the way through launch. Additionally, my experience as Supplier Performance Manager for Wayfair allowed me to develop the keen ability to build strong relationships with internal teams and external stakeholders. This skill set has formed my ability to clearly identify business challenges and communicate a clear strategy for enhancing organizational performance. I am inspired most by developing and working with a high functioning team to execute projects and deliver results that exceed expectations.

Experience

  • MetroStar (4 yrs 10 mos)
    • Director
      Apr 2026 - Present · 4 mos

    • Program Director, Operational Excellence
      Apr 2024 - Apr 2026 · 2 yrs 1 mo

    • Operations Manager, Operational Excellence
      Oct 2023 - Apr 2024 · 7 mos

  • Director, Program Management at Signal4D
    Apr 2020 - Sep 2021 · 1 yr 6 mos

  • Chief Of Staff at Weld 2020 Presidential Campaign Committee, Inc.
    Apr 2019 - Mar 2020 · 1 yr

    As the Chief of Staff on the Weld 2020 Campaign, I provided direct support to the candidate and conducted strategic planning across communication, budget management, and outreach initiatives. This required me to coordinate closely with high-level government officials, private sector executives, vendors, and consultants. My focus was on driving the tactical execution of daily operations across all internal teams and external stakeholders. - Crafted internal messaging in alignment with key campaign goals - Managed budgets and provided financial forecasting to drive decision making - Developed campaign-related strategies to enhance awareness of the campaign - Coordinated campaign logistics and negotiated contracts to maximize budget - Established priorities and managed field and office staff members

  • Business Development Associate at Distilled Identity™
    Jun 2018 - Apr 2019 · 11 mos

    In this role, I developed critical and impactful business development strategies to deliver accelerated business growth and expand into new markets. I also partnered closely with clients to identify and capture opportunities for account expansion. - Translated client requirements into technical solutions for engineering teams - Managed a full rebrand from initial ideation through final launch and execution - Curated targeted messaging for all marketing campaigns and materials - Developed internal processes to improve performance tracking and integrate CRM systems - Managed and coordinated executive-level meetings and schedules for the CEO

  • Manager, Supplier Operations at Wayfair
    Nov 2017 - Jun 2018 · 8 mos

    In my role as the Supplier Performance Manager for Wayfair, I consulted with vendors to evaluate current operations and spot opportunities for improvement. After evaluation, I developed and presented corrective action plans to business leaders to improve the order fulfillment process and enhance customer satisfaction across vendors. - Monitored KPIs and communicated performance improvement goals - Advised over 1,000 vendor partners to boost performance - Guided product and promotional strategies for vendors - Transformed the onboarding process