Honiton, England, United Kingdom
A professional and experienced Senior Wedding and Events Coordinator who has a customer service focused approach and a proven track record of successfully planning and delivering large scale hospitality events and running a commercial restaurant and bar. Possesses exceptional client relationship management expertise, with the ability to deliver on expectations and bring solutions to combat potential or immediate issues. Demonstrable experience of training and coordinating large, complex and international teams from strategy to execution. Displays natural leadership qualities and a methodical approach to organisation, delegation and time management. Strong experience of budget planning, event staff organisation and hiring and training employees. Able to confidently communicate both verbally and in writing with clients, external suppliers and internally across a matrixed organisation.
Managing and monitoring quotes and post event follow ups. Planned and coordinated events. Management of client relationships. Maintenance and delivery of a high standard of individual service for all functions. Providing a supportive environment for guests and colleagues. Managing the restaurant diary during Christmas, public holidays such as valentines day, Mother's Day etc. and during local events such as Cheltenham races. Searching local companies or prospective new clients. Working towards achieving company budgets and forecasts. Developing offers and incentives to encourage repeat business. Hosting during busy periods such as Christmas and Cheltenham race week. Helping guests to check into the hotel and showing them to their room.