Penang, Malaysia
Boldly navigating a transition from banking to the dynamic realms of sales and project management within the manufacturing and automation sector, I am currently embracing a pivotal marketing role. Spearheading innovation, I introduce and implement cutting-edge design strategies through Canva Pro, while harnessing the power of CapCut for seamless video editing. Additionally, I have been honored with the prestigious nomination as internal auditor for the company, entrusted with upholding the highest standards of integrity and compliance. In this multifaceted role, I am tasked with sourcing new leads for the company, conduct comprehensive competitor analyses, and am charged with the orchestration of impactful events and exhibitions. My mission? To propel our business forward through strategic networking, innovative problem-solving, and unwavering dedication to organizational excellence.
Responsible for and follow through the whole process of order processing from order-related information requests from customer, delivery, service and coordinate with other departments to ensure the Company provide high standard of customer service. Responsibilities: • Manage the timely, accurate and compliant processing of sales orders (small parts to huge projects) • Plan and ensure all incoming orders are fulfilled in time • Monitor order processing flows and collaboratively respond to potential delivery or product availability problems and communicate to the customer timely. • Communicate with internal departments to resolve aging transaction and propose proper suggestion • Assures timely and useful updates on orders and project status to relevant stakeholders • Maintain good communications with customers, company’s engineering, procurement, and operations team. • Work with internal production and logistics to ensure customer’s requirements are met and orders get shipped accordingly • Spare parts database management • Other special projects, as assigned
• Perform day-to-day operation task in trade transactional processing. • Making/Authorizing of transactions in product processors. • Interaction/communication with customers related to transaction queries. • Coordination with internal stakeholders related to queries. • Proactively identify and escalates any control or compliance related issues to supervisor. • Deliver services in line with agreed service standards and turnaround time to meet customers’ expectation.