Natalie Ballard

Owner and gemologist at Golden Hour Jewelers, south west Missouri’s newest luxury jewelry boutique.

Springfield, Missouri, United States

About

Belgian/American, French speaker, lover of history, jewelry, art, writing, and fine cuisine. While my experience is diverse, my expertise is in luxury jewelry sales.

Experience

  • Owner at Golden Hour Jewelers, LLC
    Feb 2025 - Present · 1 yr 6 mos

    As gemologists with over thirty years of combined luxury jewelry retail experience, we are pleased to announce we will be opening our own boutique this May (2025)!

  • Sales Associate at Diamond Cellar
    Apr 2016 - Apr 2018 · 2 yrs 1 mo

    As a sales associate my duties included: custom design projects for clients, sales of high-end fashion jewelry, luxury timepiece sales, appraising, building client rapport, repairs and continuing education. I achieved 1.1 million in sales in my first year without a client list.

  • Client Relations Specialist at ING Belgium
    Mar 2013 - Mar 2016 · 3 yrs 1 mo

    As a client relations specialist my duties included: aiding customers in day-to-day banking operations, advising clients in financial decisions and investments, writing loans under fifty thousand euros, subscribing clients to home or auto insurance. Our branch was consistently ranked highest in the region for sales goals. Very sales driven, warm-calling clients almost daily.

  • Intern at BOGHOSSIAN
    Sep 2012 - Mar 2013 · 7 mos

    Boghossian is an exclusive, ultra high-end Swiss jewelry house. As a paid intern, my office duties varied daily. I was acting as an administrative assistant to Ralph Boghossian. I managed the diamond stock program, managed diamond orders via Rapnet, participated in the Brussels Antiques and Fine Arts Expo (BRAFA), answered phones, and also over saw some accounting.

  • Intern at Maison Villanueva
    Nov 2011 - May 2012 · 7 mos

    Maison Villanueva is an artisanal goldsmith manufacture. Here I learned how repairs were made, how custom designs were created via lost wax carving and casting, and jewelry finishing. I learned to perform simple repairs and jewelry polishing and finishing. This experience was invaluable in terms of learning the mechanics behind jewelry manufacture and repair.