Natalia Biel

CMO | Head of Marketing | Operations & Strategy

Poland

About

10+ years of turning SaaS complexity into high-performing teams and processes. I specialize in operational excellence and process architecture. My approach is simple: I cut through the noise to build the systems, KPIs, and cross-team alignment that allow organizations to scale without friction. My Core Value-Add: * Operational Architecture → Building reliable processes that turn chaos into clarity and projects into results. * Strategic Growth → Aligning marketing actions to move the needle on ARR. * Future-Ready → Leveraging AI to enhance operations and drive high-velocity execution. * Empowered Leadership → Building teams where people have the trust to work independently and the systems to thrive. The result → High standards, calm decision-making, and a marketing function that works as a cohesive, scalable unit.

Experience

  • Head of Marketing Operations at MailerLite
    Jun 2025 - Present · 1 yr 2 mos

    * Owning Marketing Operations and Strategy * Introducing operational frameworks and reporting for growth, accountability and data-driven decision-making, aligning with company goals. * Working cross-team on improving and optimising different areas connected to Marketing such as: recruitment & onboarding, legal processes, data & reporting, company-wide project management. * Mentoring Marketing team Leads, empowering operational and leadership excellence. * Managing Design & Mktg Development, Product Marketing, Strategic Partnership and Educational Teams.

  • Doing Marketing at Vercom S.A.
    Jul 2024 - Present · 2 yrs 1 mo

    I've joined Vercom group as a Head of Marketing, then got promoted to CMO at MessageFlow. Next, my journey within the group took me to MailerLite where I implement clarity within the Marketing Team.

  • MessageFlow (1 yr)
    • CMO
      Oct 2024 - Jun 2025 · 9 mos

    • Head of Marketing
      Jul 2024 - Sep 2024 · 3 mos

      * Developing and implementing marketing strategies aimed at strengthening the brand and acquiring customers. * Leading, mentoring, and developing the marketing team. * Working on SEO, data analytics, social media, content management systems (CMS), customer relationship management (CRM) systems, and marketing automation (MA) systems to achieve strategic goals. * Independently managing and overseeing marketing projects, ensuring the delivery of measurable results. * Preparing product presentations and promotional materials. * Representing the company at industry conferences and other external events. * Close collaboration with corporate clients and the sales team to optimize the product offering.

  • Freelance Marketing Consultant at Natalia Biel
    Jan 2023 - Jun 2024 · 1 yr 6 mos

    Supporting SaaS companies to streamline their marketing processes. Working closely with internal CMOs, CEOs and their teams on: • Assessing and optimising or building marketing processes • Reviewing, building MarTech • Leading the process of marketing automation • Working with data to optimize and improve current metrics • Supporting the creation of marketing strategies

  • GetResponse (2 yrs 8 mos)
    • Vice Director of Marketing
      Feb 2022 - Sep 2022 · 8 mos

      • Co-managing marketing team of 40+ marketers & 8-digit budgets with the CMO • Building and optimizing strategies, setting goals, KPIs and budgets. • Working closely with other teams to align marketing across the company. • Introducing new tools, optimizing and automating processes to unlock scalable and measurable growth.

    • Head of Demand Generation
      Feb 2021 - Jan 2022 · 1 yr

      • Leading the Growth/Performance marketing, Brand, PR, Social Media, and Influencer marketing teams. • Developing a comprehensive, full-funnel Demand Generation strategy. • Planning and overseeing the implementation of marketing campaigns that deliver results. • Continuously running experiments to optimize and improve the tactics used, assets created and processes used to improve the KPIs. • Establishing internal processes to optimize conversions. • Implementing processes and automation processes within the team. • Getting to the root of issues and blockers and then intelligently implementing tools and technologies to get the job done.

    • Head of Brand & Campaigns
      Feb 2020 - Jan 2021 · 1 yr

      • Coordinating outbound marketing campaigns, mainly in English-speaking countries. • Building strategies based on personas and customer segment research Building a strong brand image. • Managing a team of branding, PR, social media and influencer specialists and managers. • Creating team’s strategy, managing budget, planning and organizing the initiatives, providing feedback, tracking KPIs and optimizing.