São Paulo, São Paulo, Brazil
Key account manager at Mercado Livre Brasil.
Leader of Clothing category team. Assisting leadership in the search for strategic solutions. Structuring problems and proposing solutions through the business chain. Hiring, training and managing the platform's team of Account Managers. Defining, implementing and executing the growth strategy for the categories. Helping to manage the portfolio of assisted sellers and categories on the platform. Managing KPIs (GMV, assortment, PMV, stock, operation and NPS). Developing analysis and research to better understand the profile of the seller and buyers. Identifying, establishing and promoting local partnerships.
Responsible to manage sellers on Shein's marketplace, and optmize their numbers aiming the revenues growth in the region.
Responsible for the management of telcos and merchants accounts in Latin America, Spain and Portugal. Management of big telcos such as Telefónica Group, AMX Group, Vodafone Portugal, Vodafone Spain, and big OTTs like Google, Huawei, Apple, Samsung, Amazon, and other digital brands.
Responsible for the management of all merchants accounts in Latin America.
Business Analyst, responsible for prospecting merchants and their contact with operators and digital wallets in Latin America, aiming at new integrations in the alternative payment methods segment (Direct Carrier Billing and Direct Digital Wallet Billing). Also responsible for internal and external marketing communication of the company.