Nasser Dabab

Head of Global Training Operations at Exclusive Networks

Basingstoke, England, United Kingdom

About

Head of Global Training Operations | Cybersecurity | Customer Success A strong background in cybersecurity and a passion for delivering outstanding customer experiences. Skilled in team leadership, technical problem-solving, project planning, and cross-functional collaboration. BSc in Computer Science from the University of Surrey, with a focus on operational excellence and continuous improvement.

Experience

  • Head of Global Training Operations at Exclusive Networks
    Mar 2026 - Present · 5 mos

  • Exclusive Networks UK (9 yrs 8 mos)
    • Head of UK Technical Support
      Sep 2023 - Mar 2026 · 2 yrs 7 mos

    • Technical Support Manager
      Jan 2021 - Sep 2023 · 2 yrs 9 mos

    • 24x7 Team Leader
      Aug 2018 - Jan 2021 · 2 yrs 6 mos

  • Sales Assistant at Currys plc
    Oct 2015 - Jul 2016 · 10 mos

    A Sales Assistant of the Visions department

  • Network Engineer at Sony
    Sep 2014 - Sep 2015 · 1 yr 1 mo

    Support of European applications on hardware devices. Support to the resolution of Market Quality Problems by: - Liaising with country technical specialists to collect Market Quality issues/escalations from end customers - Market Quality issue registration in JIRA - Accurate problem definition, quick escalation and close follow up until resolution - Defect sample management for analysis

  • Sales Assistant at Currys plc
    Jun 2012 - Jun 2015 · 3 yrs 1 mo