Narmadha RADHAKRISHNAN

Digitalization & Automation Intern at Toyota Motor Europe | ZF Group | Caterpillar | EDHEC’26 | PSG’22

Belgium

About

Passion-driven and product-oriented, with a strong blend of engineering and business thinking. Currently pursuing a dual Master’s degree (MiM & MSc in Strategy, Organisation & Consulting) at EDHEC Business School, backed by a Bachelor’s in Instrumentation & Control Engineering. Thrives in fast-moving environments where products, digitalisation, and strategy come together to drive real business impact and value. Curious by nature, to understand how systems work end-to-end with a tendency to zoom out for the strategic view while staying close enough to execution to make things happen. A traveller and reader at heart, constantly shaping the way I see people, systems, and stories. Cheers to new connections and opportunities!

Experience

  • Digitalization & Automation for Production Environment at Toyota Motor Europe
    Apr 2026 - Present · 3 mos

  • Product Management Digitalization at ZF Group
    Aug 2024 - Feb 2025 · 7 mos

    • Analysed 8,000+ data points using Power BI to drive product prioritisation and portfolio optimisation, improving decision-making efficiency by 64%. • Built interactive dashboards to monitor product performance, service usage, and customer behaviour, influencing strategic decisions and increasing engagement by 39%. • Managed a portfolio of 11+ industrial products, contributing to positioning strategy, documentation, and stakeholder alignment, improving project efficiency by 54%. • Identified customer needs and service gaps through collaboration with 5+ cross-functional teams, contributing to a 23% increase in customer satisfaction. • Partnered with Sales, Marketing, Aftermarket, Data Analytics, and Development teams to implement 9 product enhancements aligned with market demand. • Supported Agile product development by refining backlogs, updating roadmaps, and coordinating 14 sprints, improving delivery alignment and visibility by 42%.

  • Caterpillar Inc. (1 yr 8 mos)
    • Digital Product Development - Associate
      Jul 2022 - Aug 2023 · 1 yr 2 mos

      • Developed embedded C features for heavy trucks using AUTOSAR and Network Design, automating operational functions and improving system reliability and conducted virtual testing before production validation, improving release readiness and reducing downstream defects • Translated user and operational needs into feature specifications and coordinated backlog prioritisation using Agile (Kanban & Scrum) • Led continuous improvement initiatives (5S) across labs and operational units, increasing reliability and consistency of product- related processes • Analysed product and operational KPIs, identifying improvements that contributed to 20% efficiency gains and 15% waste reduction • Led IT Process migration to AUTOSAR and collaborated across engineering, IT and operations ensuring 100% operational continuity and improved usability

    • Product Development Intern
      Jan 2022 - Jun 2022 · 6 mos

      • Assisted in managing Agile projects using the Scrum framework for IT development initiatives, supporting sprint planning, requirement analysis, and the implementation of KANBAN for streamlined task execution and tracking. • Participated in IT process migrations to cutting-edge technologies, ensuring thorough documentation, effective change management practices, and maintaining seamless operational continuity throughout transitions. • Contributed to process improvement projects within the IT department, employing Lean methodologies and Six Sigma principles to enhance efficiency, reduce operational waste, and optimize overall performance.

  • Operational Data Analyst Intern at Yantra24x7 Industry 4.0
    Aug 2021 - Nov 2021 · 4 mos

    • Led a product modernization project, integrating cutting-edge technology into existing machinery systems while managing project tracking via JIRA • Developed predictive analysis models for tool longevity using Machine Learning and AI, reducing unexpected equipment failures by 50% and increasing operational productivity by 30% • Designed data-driven solutions for complex industrial challenges, applying problem-solving frameworks to optimize production efficiency

  • Business Strategist Intern at ScoVelo Consulting (B2B Digital Marketing Agency | Sales Consulting)
    Feb 2021 - May 2021 · 4 mos

    • Provided strategic insights using SWOT analysis and competitive benchmarking, driving business growth and market positioning • Implemented Python-based web scraping solutions to gather market intelligence, enabling data-driven decision making processes and informed strategy formulation • Employed techniques like OKR and the Balanced Scorecard to ensure alignment with business goals and successful project execution