Nancy Stoneman

Business Operations Manager - Regulatory Program Governance

Greater Chicago Area

About

Dynamic and strategic leader with demonstrated success of increasing responsibility in the financial banking industry; proficient at organization-wide governance of risk-related business activities. Skilled in Contact Centers, Leadership, Business Relationship Management, Customer Experience, and Regulatory Program Governance. Bachelor's degree in Mathematics from University of Illinois at Urbana-Champaign.

Experience

  • JPMorgan Chase (36 yrs 6 mos)
    • Business Operations Manager - Regulatory Program Governance
      2016 - Present · 10 yrs 6 mos

    • Business Operations Manager - Complaints Management and Oversight
      2014 - 2016 · 2 yrs

    • Vice President - Credit Card Executive Office
      2002 - 2014 · 12 yrs

  • Senior Auditor at National Futures Association
    1985 - 1989 · 4 yrs