Los Angeles, California, United States
Dynamic professional with over 15 years of experience in administration, project management, and customer relations across pharmaceutical and media production industries. Expertise in managing operations, facilitating seamless project execution, and building strong business relationships. Proven track record in handling comprehensive administrative tasks, managing deadlines, and enhancing organizational productivity CORE COMPETENCIES • - Administrative Management • - Project Coordination and Execution • - Customer Service Excellence • - Strategic Planning and Implementation • - Strong Written and Verbal Communication • - Time Management and Organization • - Bilingual: Arabic and English
- Oversee daily studio operations, ensuring efficient project progression and adherence to deadlines. - Manage administrative duties including documentation, emails, and contract negotiations. - Streamline talent acquisition and production logistics, securing resources and permits required for project success. - Develop and maintain relationships with key stakeholders to promote underrepresented narratives.
In this new business field, I am focused on driving growth by acquiring new accounts and enhancing company sales and revenue. My key strengths lie in cultivating strong business relationships and providing top-notch customer service. I also excel in negotiating agreements with both customers and vendors in the highly competitive Los Angeles market. #BusinessDevelopment #Sales #CustomerService #Negotiation #LosAngeles
As a pharmacist and an independent pharmacy small business owner, filled multiple roles daily including the role of the Provider, CEO, CFO, HR, Marketer and Lobbyist. Identified target customers and developed individualized marketing plans to increase revenue Networked with HCP’s in the area to drive patient referrals Reviewed business performance on a monthly and quarterly basis to ensure the organization is performing as desired Built solid relationships with customers by remaining patient-centered Prepared all lecturing materials and conducted in-house and outside clinical educational events to increase public awareness.
Managed a team of 2 Pharmacists and 5 Pharmacy Personnel. Improved the store’s patient satisfaction score by focusing on Patient-care. Emphasized the role of the pharmacist in educating patients and increasing their wellness-awareness to achieve better outcomes.
Helped opening this location as a Pharmacy Manager. Managed a team of 2 Staff Pharmacists and 4 Pharmacy Personnel. Created an Executive Business Plan for the pharmacy. Increased script count to reach 100rx/day after the first year in business. Drove sales and profit by holding health events and performing patient intercepts and focusing on community outreach. Reduced and controlled expenses by controlling wages and decreasing travel expense. Achieved and exceeded company's set target for sales by 109.65% and profit by 204.53%. Trained 5 new pharmacists, 2 of which left the pharmacy to become a pharmacy manager at another location. Oversee the market whenever the market director is not available. Perform clinical services such as MTM and Immunizations. Have been recognized several times within the company for achieving highest sales and immunizations scores.
Managed a team of 3 Staff Pharmacists and 12 Supporting Pharmacy Personnel in a high volume, high-pressure store. Helped relocate the store. Increased profit by developing customers and doctors' offices relations which increased script count (2000/week) and sales. Achieved and exceeded company's set goals for sales and profit. Identified staff vacancies and recruited, interviewed and selected applicants.