Woodridge, Illinois, United States
I have a proven track record for being detail oriented and analytical when assessing clinical and business needs of a facility. I continually seek to expand my knowledge of the healthcare industry by actively engaging in opportunities to apply my experience, education, management skills, and passion for improving quality outcomes within a value centered and mission driven organization. My goal is to create solutions that deliver results through teamwork and a culture of continuous improvement based on patient-centered services, innovation, and proven best practices.
Provide administrative oversite of Imaging, Rehabilitation and Volunteer Services. Participate in multidisciplinary committees to ensure management plans align with the strategic goals of the organization. Collaborate with key service lines and maintain key relationships with referring physicians, inpatient and outpatient departments. Identify opportunities for programmatic growth in Imaging Services that will attract physician referrals and informed consumers. Analyze key performance indicators, perform comparative analysis of throughput, patient referrals, and pay period data. Actively engaged in the revenue cycle workflow by ensuring charge accuracy, correct coding, and denial management of Imaging Services procedures.
Managed 70 direct reports in the Imaging Services Department. Ensured optimal staffing levels, 24-hour appointment availability and equipment maintenance to minimize expenses and maximize patient volume. Responsible for employee recruitment, development, retention, and counseling. Identified and implemented opportunities for maximizing patient, employee and physician satisfaction. Maintained 12-hour report turn-around time by optimizing the utilization of PACS and Voice Recognition.
Ensured the efficient and effective operation of Nuclear Medicine services on two campuses. Responsible for the operation, quality control and maintenance of all equipment. Accurately prepared documents for the Illinois Department of Nuclear Safety and JCAHO. Researched and developed all new imaging protocols used in the department. Oversaw technologist recruitment, training and appraisals.