Naman Pandey

Claude SME/ Product Owner @ Cushman & Wakefield (F500) | Enterprise AI Rollout Strategy & Forward Deployed Engineering | Host, Ready Set Do Podcast (110+ eps)

Chicago, Illinois, United States

About

I run Claude rollout at Cushman & Wakefield (Fortune 500).. pilots, agents, and BANGER use-cases at my 9-5. My 5-9 is then spent using the same technology (and its friends) to build reliable systems for busy creators to win their time back. Field notes here. Long form on the Ready Set Do podcast. What I love doing: Claude pilots across business units. Agentic workflows for finance, ops, and brokerage teams. Unblocking incredibly smart people who've (sometimes) never opened a chat with an LLM. Direct line to Anthropic on what we roll out next. Half engineering, half translation. What I write about here, daily: → Field notes from inside a real F500 Claude rollout → The bridge between Big Tech's AI roadmap and corporate reality → Adoption psychology.. why teams resist, how to unstick them → Builder tactics: Claude Code, MCP, agents, what's actually worth your time (Yes, I post a lot. No, the algorithm isn't paying me.) Before this I led automation and BI programs at C&W and PwC — Alteryx, Power Platform, RPA, Python, SQL. Citizen-developer programs that shaved 60% off manual workflows. Outside the day job I host Ready Set Do — a podcast and YouTube channel on careers, AI, immigration, and high agency. 100+ episodes, ~50K monthly views. I built every system behind it. The podcast is its own AI experiment. Core focus areas: Enterprise AI Adoption • Technical Program Management • Process Transformation • Business Intelligence • Automation • Agentic Workflows • Stakeholder Enablement • Product Ownership • Data Analytics • Change Management Tech stack: Claude · Claude Code · MCP · Python · SQL · Alteryx · Power Platform · React · Tableau · Power BI Follow for daily notes from the inside. The work is happening anyway. You might as well see it.

Experience

  • Cushman & Wakefield ()
    • Claude Product Owner/SME
      May 2026 - Present · 3 mos

      - Owned the enterprise rollout of Claude across Cushman & Wakefield. Embedded within business teams as a forward-deployed engineer to ship real LLM workflows. - Engineered prompt patterns and set up a robust use-case library. Cut token spend by 30% while holding (sometimes improving) output quality. - Run hands-on enablement: office hours, internal docs, live build sessions. Move non-technical staff to production agentic workflows. - Partner with data and IT leadership. Set adoption metrics, governance, and a reusable playbook for scaling generative AI at Fortune 500 scale.

    • Senior Business Analyst
      Mar 2025 - Present · 1 yr 5 mos

      ◦ Enterprise Data Governance & Process Transformation: Program-managed global data-reporting standardization across finance and operations; mapped workflows, aligned KPIs, and implemented governance models that improved compliance and reporting speed by 40%. ◦ Contract Automation Initiative: Led a multi-stakeholder program to automate broker contract review and reporting; defined business requirements, partnered with technology teams to design automation logic, and established success metrics—reducing manual review effort by 60%. ◦ Financial Reporting Optimization: Collaborated with FP&A and Operations to standardize financial performance metrics; introduced structured refresh cadences and data-quality checkpoints to improve reporting accuracy by 15%.

    • Senior Transformation Analyst
      Aug 2022 - Mar 2025 · 2 yrs 8 mos

      ◦ Automation Analytics Lead: Architected process automations leveraging Alteryx, Power Platform, Python, and advanced SQL; identified recurring bottlenecks and improved automation uptime by 35% ◦ Citizen Development Program: Scaled a 2-year upskilling initiative by governing intake, reporting, and KPI tracking dashboards; managed analytics pipeline reporting delivering $1M in projected cost savings. ◦ Data Modeling: Designed reusable SQL data models and logic layers for process analytics dashboards; ensured accuracy and reusability across finance and operations teams. ◦ Executive Reporting: Presented KPI insights and compliance results to senior finance leadership; aligned technology roadmap with quarterly planning priorities. ◦ Agile Scrum Leadership: Led cross-functional automation sprints across business and IT teams; managed metrics tracking, sprint velocity, and executive reporting—cutting delivery time per project by 25%. ◦ Process Migration: Managed transition of legacy automations to new infrastructure by documenting process dependencies, ensuring data integrity, and maintaining 100% reporting uptime.

  • Purdue University (2 yrs 7 mos)
    • Senator - PGSC
      Feb 2020 - Aug 2022 · 2 yrs 7 mos

      Selected as representative of the Purdue Graduate Student Council which acts as the advocating and legislative voice of 9000+ graduate students. Responsibilities : • Participating in Senate meetings for discussing issues and solutions to enhance the graduate student life experience at Purdue • Acting as a liaison to represent various issues faced by fellow graduate students of Inter-Disciplinary Engineering department to the PGSC student body

    • Business Operations Specialist
      Aug 2020 - Dec 2020 · 5 mos

      Student employee as Operations Specialist at the France A. Córdova Recreational Sports Center at Purdue - responsible for overseeing day-to-day operations at the 50,000 sq. ft. facility with over 3,000 patrons per day; while playing an active part in the safe reopening of Purdue campus for Fall ‘20 under the Protect Purdue pledge

  • Business Operations Analyst/ Project Manager at Material Handling Systems, Inc.
    Jan 2021 - Dec 2021 · 1 yr

    Project Manager for one of the top 10 fastest growing companies in Material Handling Automation industry! As a member of the Project Management Execution Office, I was responsible for: 1. Digital Transformation: Enhanced data collection by anchoring migration of project data and processes from existing Microsoft SharePoint to MS Azure Cloud for over 20 projects 2. Process Improvement: Delivered 30% improvement in time efficiency and built a database management system for the electrical panel installation data layover process, by leveraging Microsoft Power Apps 3. Automation: Achieved 24% time reduction weekly per engineer by spearheading company wide automation efforts of updating the upload and update processes of machine drawing package data into the live project schedules 4. BI Dashboarding: Improved ticket resolution response time by creating a dashboard using Power BI for analysing help tickets and categorised them based on priority, sub-department impacted, and resolution time 5. Cross-Functional Collaboration: Administered execution of key processes of the PM department; over-seeing high priority help ticket resolution by liaising with 5 departments, and providing assistance with documentation

  • Business Technology Consultant at PwC India
    Jun 2018 - Dec 2019 · 1 yr 7 mos

    Blockchain based Supply-Chain SaaS - Technical lead, Agile implementation   1. Development: Built core architecture using Intel Hyperledger Sawtooth, Python APIs and Sanic   2. Integration: Exposed REST APIs for front-end team, linked RethinkDB and AWS S3 for data-storage   3. Demonstration: Delivered 10+ product demos for domestic clients focusing on end-to-end UX and data PwC UK Tax Tools - Analytics Functional Testing, Client interaction   1. Data pre-processing: Performed data  ltering and modeling on high volume employee data from international clients   2. Tool development and testing: Delivered 15+ Visual Basic tools for calculating tax payable by employees   3. Knowledge transfer: Conducted demonstration sessions for client representatives on how to use and trouble-shoot tools Plasma Testing Tool - System Developer, Technical Project Management   1. System Design: Designed system architecture for a web software testing tool to automate manual testing of web scripts   2. Tool Integration: Linked the tool with Jira and similar issue tracking software to automatically raise tickets using python APIs

  • Data Analyst at SapientRazorfish
    Jan 2018 - May 2018 · 5 mos

    New Technology Trainee: Built prototype library management system using Core Java, Springboot, and AngularJS   Data Pre-processing: Assisted the Data Analytics team with streamlining data scraping o  Amazon S3 buckets via the Linux shell - developed shell scripts to facilitate the same