Naman Gupta

Building AI Agents for Azure Reliability | Software Engineer 2 @ Microsoft | Distributed Systems | AI Reliability

India

About

I build AI systems that help cloud services diagnose and recover from production incidents automatically. Currently I’m a Software Engineer 2 in Microsoft’s CoreAI organization, where I work on Agentic AI, distributed systems and Azure reliability. My interests include: • Agentic AI • AI Reliability • Distributed Systems • Cloud Infrastructure • Design and Development • LLM Engineering I enjoy building systems where AI and distributed infrastructure meet.

Experience

  • Microsoft (Hyderabad, Telangana, India)
    • Software Engineer 2
      Mar 2024 - Present · 2 yrs 5 mos

      Built Microsoft’s Azure SRE Agent that automates production incident diagnosis and mitigation, reducing P90 Time-to-Diagnose from 1.5 hours to under 10 minutes.

    • Software Engineer
      Jun 2022 - Feb 2024 · 1 yr 9 mos

      Built AI-powered Copilot experiences for Dynamics 365 Sales, reducing support tickets by 80% and increasing feature adoption by 1.75×.

  • Wells Fargo (1 yr 4 mos)
    • Software Engineer
      Jul 2021 - May 2022 · 11 mos

      • Part of the core team working on designing & developing Java Spring Microservices while transforming a Monolithic Application.

    • Software Engineer Intern
      Feb 2021 - Jun 2021 · 5 mos

      • Designing and Requirement gathering to develop Angular modules and components as a part of Tech Migration Teams. • Developing, enhancing and Increase code reusability to improve throughput of the team by designing and developing common reusable dynamic Angular Web components.