Garland, Texas, United States
• Collaborated with client and internal leadership to launch a new Security Operations Center, which included: - Drafting new policies and Standard Operating Procedures - Provisioning equipment for remote Analysts - Creating training material for new Analysts - Establishing best practices for incident reporting and incident data analysis • Maintains the accuracy and completion of incident reporting databases • Presents quarterly reports on incidents recorded by the Security Operations Center • Conducts semiannual reviews of standard procedures to identify areas of improvement
• Used OSINT tools to monitor for disruptive incidents with potential impact to employees or facilities for a large San Francisco-based company. • Drafted intelligence briefings on disruptive events with impact to company assets to high level security executives • Served as a first point of contact for disseminating information on security incidents. • Provided input on dispatch and escalation procedure for on-site security incidents; created flowcharts for preexisting standard operating procedure for a variety of incidents, including emergency dispatch and natural disaster response