Gurugram, Haryana, India
Result-oriented and Customer-focused professional with 5+ years of experience in health insurance claims management, pharmaceutical sales, and banking sales. Strong background in claims processing, client relationship management, lead conversion, and target achievement. Known for problem- solving, adaptability, and consistent performance in fast-paced environments.
- Contribute to the Revamp revenue process by ensuring a robust, active, and high-quality partner base that can meet customer demand and drive business metrics and growth. - Manage end-to-end day-to-day operations for assigned service categories, ensuring smooth workflow execution and operational efficiency. -Utilizing tools like Excel and Google Sheets to analyze key business metrics, track performance, and make data-driven recommendations to optimize processes and drive efficiency. -Interacting regularly with partners to ensure engagement, resolving their queries, and collaborating with cross-functional teams to solve operational issues in a fast-paced environment. -Handling the day-to-day operations for a specific service category.
• Potentially overseeing claim operations and solve customer queries • Processing health insurance claims (cashless & reimbursement) efficiently • Handling claim process and ensuring quick settlements and managing customer queries • Identifying and escalating priority issues to relevant team • Contributing to claims policies and procedures
• Responsible for developing and maintaining customer relationship, selling company products or services, and keeping records of inventory and sales • Explaining about the product to doctors and local vendors via calls • Responsible to convert hot leads into conversion and achieve monthly target • Boosted revenue by bringing in and cementing relationships with new customer and optimizing servicing of existing customer. • Explaining about product to doctors and local vendors via calls
• Source gold loan customers from open marketing activities • Cold calling to potential customers • Offering good rate of interest towards customers • Take references form potential customers
1. Identify and research potential corporate clients (brands, event planners) for bulk orders and customized hampers. 2. Assist in pitching personalized gift solutions (e.g., tech accessories, stationery, home decor) based on client needs. 3. Build client relationships and understand their gifting objectives. 4. Support in negotiating contracts and managing client expectations.